Nilanjan Sen

Head TFM (Abu Dhabi) - AG Facilities Solutions LLC | EMCO
(a part of the AGI Group of companies)
from June 2014 - Present (In AGFS from August 2017)
(Reporting to Chief Operating Officer)

In this role, I lead the Abu Dhabi operations of the AG Facilities Solutions LLC (earlier ETA ASCON Group). We provide TFM, maintenance, cleaning and refurbishment Services to clients in O&G Sector, Private, Government and Property Developers.

Our major Clients are Royal Airports, Abu Dhabi Sea Ports, various Government Properties, Palaces, private property (high-rise buildings, villas, top-end mixed use property and sports stadium) and ADNOC facilities.

The Services we deliver are O&M of HVAC, Electrical, Plumbing, Civil systems, Housekeeping, Office Support, Landscaping, Pest Control, Waste management and small refurbishment works.

My responsibility includes overall P & L of the operations, business development, HR & administration and procurement:

• Establishing relationship with new clients and increase of business volume with existing ones
• Strategic planning, budgeting, resource planning and allocations based on management guidelines and targets
• Oversee all Hard and Soft Service delivery Contracts and ensure compliance with SLA’s and initiate and implement corrective actions for defaults
• Establish, manage and review subcontracts
• To monitor and achieve P & L targets and to monitor, identify and initiate corrective actions in case of variances and manage cash flow
• To ensure compliance with all internal processes and all statutory and legal requirements
• MIS reports with recommendations and suggestions on operational issues, procedures and other factors
• Employee recruitment, motivation and performance evaluation
• Procurement approvals and governance
• Administration - Office, Camps, Transport
• Ensure ethical standards and integrity

My areas of significant strengths are Client relationship, strategic planning, transferring broad goals into achievable incremental processes, leading the team into a culture of Service Mind Set, budgeting and financial planning, system driven processes, team development, mentoring for the development of future leadership and evaluation of achieved deliverables.

Reporting to the Managing Director)

Reported to Maintenance Manager.
Key areas were commissioning and maintenance of PIJF telephone cable manufacturing machinery - wire drawing, insulating, twisting and jelly filling lines. Also, was involved in commissioning and maintenance of 33kV/433V 4MVA substation.