I.T. Manager
AL-AHSA HOSPITAL
Total years of experience :25 years, 6 Months
• Role: Worked onshore Oracle OBIEE, HRMS/FINANCE & MEDICAL MODULES where Customized and implementation of Reports and form.
• Designed / Developed and maintenance of Interfaces and Modules in Oracle 10g & 11g for HRMS/ Finance / Marketing/Medical Interfaces.
• Provided Technical support for critical Oracle 10g & 11g In-House Application System.
• Provided End user technical and functional system support, HMIS services and their system maintenance.
Client: Dr.Erfan & Sameer Saeede Hospital, Saudi Arabia
Job Duration: From 15-01-2006 To 15-02-2009
Designation: Management Information System Director (Full Time) Onsite Client
Designation: Project Manager on Oracle Applications (Full Time) Onsite Client
• Technologies: Oracle, Report developer 6i, Oracle 9i Database, PL-SQL
• Role: Part of Offsite development team for implementation of interfaces and development, customization of reports in Oracle developer 6i, 10g (Financials, HR)..
• Work Area: Modules: Accounts Payables(AR), General Ledger (GL ), HR, Fixed Assents,
Interfaces: Time and Attendance, GL Daily Conversion Rates Interface, GL Budget Interface, GL Journal Interface.
• Workflow: Use Selector, launch workflow through PL/SQL procedure and WF API’s., Use Standard functions (Comparison, And, OR etc.) for decision-making.
• Report Customization/Development Activities: New hires and termination, Manpower Reports.
• Data migration: Loading element entries, loading budget details, Loading Jobs and positions, Loading Job and position profiles.
• Custom Library and Form personalization, Add custom Validation rules on Position and assignment forms.
* Project Manager with 3M Code Finder
Highlight:
• Marshaled resources in terms of software and infrastructure, including N/W for the new system of the hospital in entirety and monitored its smooth implementation in line with user requirements.
Key Responsibilities:
• Organizing requirements definition for, and selection of, productivity enhancing technologies and their application for business process optimization in alignment with the hospital’s mission and core objectives.
• Defining, analyzing, documenting application requirements and business process flows, obtaining consensus on project deliverables and MIS resources, cost, milestones and schedule to delineate project approach /scope. Submitting weekly reports to the Director to keep him updated about project progress.
• Creating project implementation plans, project schedules, estimating, forecasting and assigning tasks to team members for on-time delivery of client deliverables. Ensuring accurate estimates are prepared for maintenance, enhancement and development work.
• Defining standards for system safety and security including backups. Monitoring and maintaining application/database operations and tune settings for optimal system performance.
• Creating/maintaining Oracle databases required for development, testing, education and production usage. Performing capacity planning required to create and maintain the databases.
• Undertaking ongoing tuning of database instances to enhance efficiency of applications, implementing/ enforcing security of all databases. Deploying, configuring and troubleshooting database server and client in addition to Active Directory and Server 2003.
• Interviewing/hiring to build the workflow development team. Mentoring and supporting team members to deliver quality software products. Reviewing training programs on new/revised systems in response to user needs.
Highlights:
• Proffered connectivity of 10 branches with main server via VPN technology.
Key Responsibilities:
• Designed/managed entire infrastructure including LAN/WAN networks
• Facilitated non-disruptive migration of database from SQL server to Oracle database 9i and user interface from Visual Studio (Visual Basic) To Oracle Developer 6i. Devised new reports/ forms utilizing Developer 6i.
• Continually monitored systems to detect critical problems relating to database/networking and resolved the same without delay for smooth and uninterrupted workflow.
• Administered Oracle database (Oracle 9i), installed/ configured ISA Sever 2004 firewall to maintain network security. Performed database tuning to improve database performance
• Evaluated releases of Oracle and its tools to ensure glitch free running of applications and that any new product usage/release upgrade takes place with minimal impact.
• Supervised modifications in existent applications in view of evolving business needs and market requirements. Strived to enhance administrative procedures in IT Department.
• Coordinated implementation of system software, including conversion of data to new system, worked with application support personnel to resolve system problems.
Projects to Credit
• Munef-Al-Nahdi (Aqsa School)
Organized S/W and H/W installations, including copper/fiber optic cables, formulated proposal for N/W requirements, backup/disaster recovery plans and server documentation.
• Dallah Group
Devised scalable N/W system, monitored installation of fiber optic cable and administered Windows server, 150 workstations and other infrastructure.
Other Responsibilities:
• Administered/ maintained LAN/WAN equipments, provided troubleshooting and rectification for network issues, monitored activities relating to PC backups, anti-virus updates and other technical matters.
• Performed resource estimation for project team resources, assigned tasks, delegated authority, and motivated team members to work together on the project. Provided updates/ adjustments to project plan as necessary to ensure project continues to meet key deliverables.
• Insured client deliverables satisfy project requirements, provided on-line support for network security.
• Jan. 2001- May. 2003 - AJA Electronic Services
Support Technical Team Leader
Projects to Credit:
• King Abdulaziz Hospital University
Installed and maintained the OS servers, strategized the installation of the backbone fiber optic solution.
• Bakhsh Hospital Group ( Al-Jazira, Al-Shafa, AL-Sharefiah)
Organized installation of backbone fiber optic solution, OS servers, ISA server (firewall), administered Oracle Health Information Management System (HIMS).
• Nov 1998 - Dec 2000 - ICC (Kahrman Branch)
Support Technical Team Leader
• Performed regular system checks and preventive maintenance to ensure optimum system performance, trouble shot, provided technical support, monitored system performance reports for anomalies, and implemented immediate remedial measures.
• Carried out software, hardware and networking installations and provided maintenance solutions for the same in the best interest of the clients.