amos andayi, Network engineer

amos andayi

Network engineer

Safaricom PLC

البلد
كينيا - Nairobi
التعليم
بكالوريوس, Bachelor of science Statistics
الخبرات
0 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :0 years, 8 أشهر

Network engineer في Safaricom PLC
  • كينيا
  • أشغل هذه الوظيفة منذ أكتوبر 2023

• Monitoring and escalating site service affecting alarms to the MSPs using sophisticated tools such iMaster, Netact, Darubini and remedy at Safaricom Service Operation Center (SOC).
• Participated in analyzing the root cause of a failure with the team and counting the number of subscribers affected in order to broadcast the right figures.
• Contributed to 2% increase in following up the progress of service restoration using mails and calls.
• Identify and resolving network issues promptly to minimize downtime and ensure uninterrupted services for Safaricom's customers.
• Working closely with other network engineers, IT professionals, and relevant teams to address network-related challenges and improve overall network performance.

الخلفية التعليمية

بكالوريوس, Bachelor of science Statistics
  • في LAIKIPIA UNIVERSITY
  • أبريل 2023

Specialties & Skills

Proficient in exce
Proficient in excel and good at communication skills

التدريب و الشهادات

Data analyst (تدريب)
معهد التدريب:
Laikipia university
تاريخ الدورة:
December 2023
المدة:
6 ساعات

الهوايات

  • Doing research