Concierge Executive
Sharjah Media City - SHAMS
Total years of experience :7 years, 11 Months
• Facilitate the processing of applications (Dependent's Visa, Medical Test, Emirates ID
Registration, Driving License, Driving License Transfer, Maid Sponsorship, MOFA attestation, Arabic translation, UID Merging, Car Registration, PO Box, Corporate Bank Account opening for clients
• Create and manage the database for on-going, on-hold and pending applications/requests.
• Generating and managing Incoming sales inquiries from different sources like Phone calls, emails, chats, walk-in clients and referrals
• CRM management for concierge
• In-dept product knowledge and competition packages
• Coordinating between PRO and different suppliers to facilitate clients' requirements
• Actively involved in delivering excellent sales/customer service to the client from sign
up until closure
• Assisting clients from initial inquiry, requirements to process services and visa-related
fees
• Providing straight forward, transparent and accurate information related to the
requirements of the client
• Preparing reports as required and/or requested by the line manager.
’s degree in
EDUCATION ………………………………………………………………………………………………………………………………………………..
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