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Amporn Chokrattanasakun , Food and Beverage Expert | Hostess

Amporn Chokrattanasakun

Food and Beverage Expert | Hostess·JW Marriott Marquis Dubai

United Arab Emirates

Bachelor's degree, Chinese

Work experience

Total years of experience: 6 years, 3 months

Food and Beverage Expert | Hostess

October 2023 - Present

JW Marriott Marquis Dubai

Dubai, United Arab Emirates

October 2023 - Present

Coordinated guest requests and ensured smooth service
operations
Assisted in translating between Chinese and English for
customer needs
Handled customer inquiries and resolved issues professionally
Managed reservations and provided detailed service information
Company industry:
Hospitality & Accomodation

Customer Service Representative |Chinese Translator

January 2023 - September 2023

Din Tai Fung, Dubai mall

Dubai, United Arab Emirates

January 2023 - September 2023

Communicated with customers in Chinese and English
Provided recommendations based on customer needs customer inquiries
Company industry:
Catering, Food Service, & Restaurant

Assistant Manager

May 2021 - August 2022

Wangswit international Co, Ltd.

Chiang Rai, Thailand

May 2021 - August 2022

Prepared and managed business documents and reports.
Translated documents between Thai and Chinese.
Coordinated with fruit factories, suppliers, and customers.
Assisted management with administrative and operational
tasks.
Prepared monthly income and expense reports.
Maintained communication between Thai and Chinese
business partners.
Company industry:
Shipping
Job role:
Accounting and Auditing

Part-time Customer Service Customer service

May 2019 - September 2020

Shabushi BigC Chiangrai2

Chiang Rai, Thailand

May 2019 - September 2020

Company industry:
Catering, Food Service, & Restaurant

Education

Chiang Rai Rajabhat University

January 2021

January 2021

Bachelor's degree, Chinese

Thailand

Nuchanat Anusorn School

January 2016

January 2016

High school or equivalent, English and Chinese

Thailand

Skills

CONFLICT RESOLUTION

Intermediate

ADMINISTRATIVE SUPPORT

Intermediate

COORDINATING

Intermediate

CUSTOMER COMMUNICATIONS MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

DATA ENTRY

Intermediate

DOCUMENT MANAGEMENT

Intermediate

INTERCULTURAL COMMUNICATION

Intermediate

PROBLEM SOLVING

Intermediate

TRANSLATIONS

Intermediate

Languages

English

Beginner

Thai

Native Speaker

Chinese

Intermediate

Hobbies and interests

learning new skill of Chinese or English