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Prakriti Prajapati, Concierge/Front Desk

Prakriti Prajapati

Concierge/Front Desk·HResidence, Al SafaJBR

United Arab Emirates

Bachelor's degree, Administration And Business Administration

Work experience

Total years of experience: 2 years, 5 months

Concierge/Front Desk

April 2025 - Present

HResidence, Al SafaJBR

Dubai, United Arab Emirates

April 2025 - Present

• Assisted guests with reservations, transportation, and local
recommendations
• Arranged bookings for restaurants, tours, and events
• Handled guest inquiries and resolved issues promptly and
professionally
• Coordinated with housekeeping, front desk, and external vendors
• Provided personalized services to VIP guests
• Maintained up-to-date knowledge of local attractions and services
Company industry:
Administration Support Services
Job role:
Customer Service and Call Center

Waitress/Hostess

January 2025 - Present

Sofitel, The Obelisk

Dubai, United Arab Emirates

January 2025 - Present

• Escort guests to their tables and provide menus.
• Coordinate with servers and kitchen staff to ensure smooth seating
and service.
• Answer phone calls and handle reservation inquiries
Company industry:
Hospitality & Accomodation
Job role:
Other

Waitress/Hostess

January 2025 - Present

J.W Marriot, JBR

Dubai, United Arab Emirates

January 2025 - Present

• Serve food and drinks professionally and politely.
• Check with customers to ensure satisfaction with meals.
• Handle customer complaints or concerns in a professional manner.
Company industry:
Hospitality & Accomodation
Job role:
Other

Sales Associate

February 2024 - December 2025

Beauty Products (Nepal)

Kathmandu, Nepal

February 2024 - December 2025

• Assisted customers in selecting skincare and cosmetic products based
on their needs
• Achieved monthly sales targets and contributed to team revenue
growth
• Demonstrated product usage and benefits to increase customer
confidence
• Maintained store presentation and visual merchandising standards
• Managed inventory and restocking of beauty products
Company industry:
Retail & Wholesale
Job role:
Sales

Education

United College

June 2024

June 2024

Bachelor's degree, Administration And Business Administration

Nepal

United Academy

May 2024

May 2024

High school or equivalent, Administration And Business Administration

Nepal

Skills

Microsoft Excel

Expert

Administration

Expert

Management

Expert

Receptionist

Expert

Microsoft Office

Expert

Marketing

Expert

CUSTOMER SERVICE

Intermediate

COMMUNICATIONS

Intermediate

FASHION MERCHANDISING

Intermediate

HOUSEKEEPING

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

PERSONALIZED SERVICE

Intermediate

PRESENTATIONS

Intermediate

RESERVATIONS

Intermediate

SALES

Intermediate

SELF CONFIDENCE

Intermediate

Front Office

Expert

Languages

English

Expert

Hindi

Expert