Amr Ahmed, Customer service agent

Amr Ahmed

Customer service agent

Sutherland Global Services

Location
Egypt - Alexandria
Education
Bachelor's degree, accounting
Experience
8 years, 8 Months

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Work Experience

Total years of experience :8 years, 8 Months

Customer service agent at Sutherland Global Services
  • Egypt - Alexandria
  • My current job since October 2016

Handling customers and provide them with the beat solutions for their issues, following up the complains i make for them and update them with the current status of their complains

Financial advisor at Axa Life Insurance
  • Egypt - Hurghada
  • My current job since May 2017

Analyze customers’ needs and priorities andbhelp them to make suitable investment plan for their future and spread the awareness of insurance through the community in addition to improving the way people use their resources to get the maximum benifits of it

individual policy admin at takaful life insurance
  • Egypt - Cairo
  • May 2016 to August 2016
Junior Accountant at grand royal hotel
  • Egypt - Alexandria
  • June 2014 to January 2015

Reviewing and preparing daily financial reports and accounts receivable

Education

Bachelor's degree, accounting
  • at faculty of commerce english section
  • June 2014

Specialties & Skills

team player
communication skills
Micro soft office
Negotiations skiils
Internet applications
Organizational

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

banking and customer service (Certificate)
Date Attended:
September 2015
Valid Until:
January 9999

Hobbies

  • problem solving