Amr ALghanmi, Application Support Specialist

Amr ALghanmi

Application Support Specialist

Clemenceau Medical Center-Riyadh

Location
Saudi Arabia - Riyadh
Education
Master's degree, Healthcare Informatics
Experience
6 years, 2 Months

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Work Experience

Total years of experience :6 years, 2 Months

Application Support Specialist at Clemenceau Medical Center-Riyadh
  • Saudi Arabia - Riyadh
  • My current job since September 2019

• A member of the Hospital’s Commissioning Team.
• Overseen the installation and implementation of the hospital’s Data Center (VxRails), PACS and
telecom room.
• A part of the connectivity and integration team between the HIS system and all the 3rd Party
Vendors.
• An internal and external healthcare consultant to the staff and third-party vendors.
• A Trainer to the HIS system, ERP system, Time Attendance and Payroll system superusers in the
hospital.
• A PMO in the Hospital’s HIS (BestCare), ERP (Infor), and Time Attendance and Payroll system
(SETS) Implementation and operational team (administrator).
• A part of the RCM implementation and configuration team (Billing system(Accumed)).
• A member of the Following committees: Clinical Documentation, patient workflow, patient
education, and the IT Policies and Procedures committee.
• Part of the medical equipment implementation team. Such as: (Philips, siemens, Dreager,
Olympus, Storz, Abbott.)
• Assisted in Budgeting the IT Department.

HIS Analyst Intern at New Haven Yale Health System
  • United States - Connecticut
  • April 2018 to April 2019

• Shadow employee to EPIC HIS system business analyst.
• Attended implementation session as an intern.
• Analyzed collected Master Data from the Customers.
• Troubleshooting the EPIC HIS system.
• Analyzing the functions of the EPIC HIS system.
• Attending integration processes between different modules.
• A part of a go-live team in Bridgeport branch of YNHHS.
• Was trained to become a healthcare IT Consultant.

System Analyst Intern at Cerner
  • United States - Connecticut
  • December 2017 to April 2018

• Had an overview of the Cerner HIS system.
• Analyzed patient administration, clinical care, Radiology, and Pharmacy Modules.
• Was trained to become an HIS system business analyst.
• Designed a statistics program to measure the organization’s performance as a Business
Intelligence Specialist.

Education

Master's degree, Healthcare Informatics
  • at Sacred Heart University
  • May 2019
Bachelor's degree, Healthcare Services and Hospitals Administration
  • at King Abdulaziz University
  • July 2015

Specialties & Skills

Billing Systems
ERP Systems
System Analysis
IT Infrastructure
Healthcare IT
servers
system administration
computer hardware troubleshooting
windows server
service delivery

Languages

English
Expert
Arabic
Native Speaker

Memberships

HIMSS
  • Member
  • September 2017
ISSA
  • Trainer
  • September 2018
Ntional Association for Healthcare Quality
  • Member
  • September 2018
PMI
  • Member
  • June 2020

Training and Certifications

PMP pre-exam specialist (Certificate)
Date Attended:
September 2020
Successfully completed The Preparation Course of Total Quality Management in Hospitals. (Training)
Training Institute:
Healthcare Quality
Date Attended:
December 2014
Duration:
80 hours
Successfully completed "Working Safely" Training Course. (Training)
Training Institute:
Sanbook
Date Attended:
January 2016
Duration:
24 hours
Lean and six sigma Green and Black belts Holder. (Certificate)
Date Attended:
March 2019
Lean and six sigma Green and Black belts Holder. (Certificate)
Date Attended:
March 2019

Hobbies

  • Horse Back Riding
  • Sports
    • ISSA Certified personal trainer.