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Amr El Toukhi, HR Operations Manager, Egypt & Levant, Middle East & Africa

Amr El Toukhi

HR Operations Manager, Egypt & Levant, Middle East & Africa·Mondelēz Egypt Foods

Egypt

Bachelor's degree, Social work

Work experience

Total years of experience: 28 years, 0 months

HR Operations Manager, Egypt & Levant, Middle East & Africa

August 2012 - Present

Mondelēz Egypt Foods

Cairo, Egypt

August 2012 - Present

• HR Operations Manager, Egypt & Levant, Middle East & Africa, from Jan 2015 till Present
• Integrated Lean Six Sigma-(IL6S) / Work Process pillar lead

Managing the administration department for the full organization in addition to travel and events, medical & personnel management.

• Administration Manager from Jan 2014 till Present

Managing the administration department for the full organization in addition to travel and events management.

• Administration Section Head from: August 2012 till: Dec.2013.

Administration:

• Managing Admin. Day-to-day operations and maintenance of facilities (such as general repair etc.) and equipment as well as responsible for layout arrangement and housekeeping of office facilities.
• Responsible for the forecasting and budgeting process for all Admin related items for Egypt manufacturing sites as well as Head office.
• Managing local purchasing requests & inventory of office supplies, stationery and equipment, furniture, etc. for the entire staff in accordance with company purchasing policies and budgetary restrictions.
• Manage overall company transportation services in order to ensure smooth workflow and quality service level.
• Preparing and supervising staff buses lines and buses attendance on daily bases
• Planning, preparing, and revising work schedules and duty assignments according to budget allotments, employees’ needs, problems, workloads, and statistical forecasts.
• Supervising printings and stationery company needs and controlling in dismissing.
• Reviewing monthly payables and suppliers invoices and administration fees that spent by staff.
• Consulting with other managers to resolve problems, such as equipment performance, service output quality, and work schedules.

Company industry:
FMCG
Job role:
Human Resources and Recruitment

Senior Manager, Personnel & Administration

May 2008 - Present

Palm Hills Developments Company

Egypt

May 2008 - Present

Administration:

1. Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.
2. Plan, administer and control budgets for contracts, equipment and supplies.
3. Participate in the purchase committee of the company to evaluate corporate deals regarding administrative items.
4. Acquire corporate deals with the different dealers to ensure getting the best quality with lowest prices.
5. Develop and interpret administration work procedures & policies.
6. Responsible for managing company fleet including maintenance, license renewal, and daily operation.
7. Responsible for all premises facilities’ purchases i.e. furniture, mineral water supplies, kitchen supplies, stationary, cleaning materials, newspapers and magazines and mail services.
8. Responsible for all official company printed material including head letters, envelopes, business cards.
9. Supervise all catering expenses, drivers’ petty cash, messengers’ petty cash and reporting expense sheet to Finance department.
10. Manage and direct the work of personnel and administrative staff including hiring, performance evaluation, training, and motivation.
11. Ensure major items such as copy machines and fax machines are provided and maintained as needed in a timely manner.
12. Supervise all premises services and maintenance as well as handling all complaints regarding office support services.

Company industry:
Construction & Building
Job role:
Administration

Manager, Personnel & Administration

May 2007 - May 2008

Al Nouran Financial Investments Company

Cairo, Egypt

May 2007 - May 2008

Personnel & Payroll:

1. Handling all issues concerning the social insurance and labor office of the new companies.
2. Following up work permits for expatriates and consultants.
3. In charge of the completion of all their personnel files.
4. Deals with the Social Insurance offices for determining, setting and paying social insurance payments in coordination with the Finance Department.
5. Initiate and maintain regular correspondences with the Social Insurance Offices to provide them with the updated Personnel information and documents.
6. Maintain regular correspondences with Workforce Offices to provide them with required documents and information.
7. Ensure and follow-up the delivery of salary payments to the handicapped employees.
8. Prepare annual salary taxation reconciliation.
9. In charge of payroll administration and revision.


Administration:

1. Responsible of the Company fleet.
2. Issuing company cars new license.
3. Responsible for all premises facilities’ purchases i.e. furniture, mineral water supplies, kitchen supplies, stationary, cleaning materials, newspapers and magazines.
4. Responsible of publishing all official head letters, envelopes, business cards.
5. Holding all fuel and catering expenses, drivers’ petty cash, messengers’ petty cash and reporting expense sheet to Finance Department.
6. Responsible of overtime sheets of drivers and cleaning staff.
7. Overall control of mail services.
8. Ensure major items such as copy machines and fax machines are provided and maintained upon request in a timely manner.
9. Supervising all premises services and handling all complaints regarding office support services.
10. Responsible of all maintenance aspects and supervision with the maintenance and cleaning supervisors.

Company industry:
Manufacturing
Job role:
Administration

Manager, Personnel & Administration

May 2004 - June 2006

Bavarian Auto Group, BMW/Brilliance Importer

Cairo, Egypt

May 2004 - June 2006

Administration:

1. Responsible of the Company Car of Bavarian Auto Group, Kattameya & Roxy Building, Pool and Demo Cars.
2. Issuing company cars new license.
For all Bavarian Auto Group, Kattameya, Roxy & Manufactory.
3. Responsible for all Kattameya & Brilliance facilities’ purchases i.e. furniture, mineral water supplies, kitchen supplies, stationary, cleaning materials, newspapers and magazines.
4. Responsible of publishing all official head letters, envelopes, business cards.
5. Holding all fuel and catering expenses, drivers’ petty cash, messengers’ petty cash and reporting expense sheet to Finance Department.
6. Responsible of Employees transportation.
7. Responsible of overtime sheets of drivers and cleaning staff.
8. Overall control of mail services, company car fleet (non BMW Brands) services.
9. Ensure major items such as copy machines and fax machines are provided and maintained upon request in a timely manner.
10. Supervising all premises services and handling all complaints regarding office support services.
11. Responsible of all maintenance aspects and supervision with the maintenance and cleaning supervisors.
12. Filing and registering all concerned documents.


Personnel & Payroll:

1. Handling all issues concerning the social insurance and labor office of the new companies.
2. Following up work permits for expatriates and consultants.
3. In charge of the completion of all their personnel files.
4. Deals with the Social Insurance offices for determining, setting and paying social insurance payments in coordination with the Finance Department.
5. Initiate and maintain regular correspondences with the Social Insurance Offices to provide them with the updated Personnel information and documents.

Company industry:
Automotive Dealership & Distributor
Job role:
Administration

Manager/Personnel & Administration

September 2003 - May 2004

Trane (S.A.E),

Egypt

September 2003 - May 2004

Providing regular analysis and statistical reports regarding all Personnel & Human Resources Criteria.
2. Setting personnel rules for the implementation the Human Resources’ information system & Managing running it.
3. Handling all staff monthly payroll in line with the social insurance laws regarding the company policy.
4. Create and run an integrated electronic system for the vacations submitted by the whole staff.
5. Handling all security issues, incoming and outgoing permissions and exert the necessary control on selling the scrap.

Company industry:
Manufacturing
Job role:
Administration

Personnel Specialist

March 1999 - August 2003

Egyptian Company for Mobile Services ( MobiNil

Cairo, Egypt

March 1999 - August 2003

Providing regular analysis and statistical reports regarding ALL Personnel & Human Resources Criteria.
2. Administrating all staff monthly payroll in line with the social insurance laws regarding the company policy.
3. Setting personnel rules for the implementation the Human Resources’ information system & Managing running it.
4. Supervising junior team handling revision and computing overtime monthly for all Staff strict to the company rules & policies.
5. Filing the vacations submitted by the whole staff after its entry through an integrated electronic system.
6. Filing the documentations of the whole staff through an accurate filing system to be easily accessed by any user.

Company industry:
Telecommunications
Job role:
Administration

HR Administrator

August 1997 - February 1999

Ali & Fouad Al Ghanem International co. (Kuwait)/

Al Kuwait, Kuwait

August 1997 - February 1999

Handling all issues concerning the social insurance and labor office of the new companies.
2. Following up work permits for expatriates and consultants.
3. In charge of the completion of all their personnel files.
4. Deals with the Social Insurance offices for determining, setting and paying social insurance payments in coordination with the Finance Department.

Company industry:
Automotive Dealership & Distributor
Job role:
Administration

Education

Social work Univ.

June 1997

June 1997

Bachelor's degree, Social work

Egypt

Education Bachelor of Social work - June 1997 Graduation Research: The effect of the Environment on the juveniles. Grade: Excellent. Extra Curricular Activities • Diploma in Human Resources Management (HR) - (Columbia Southern University)-Aug.06 • English Language- Berlitz Language Center-Feb.06 • English Language- Berlitz Language Center-Dec.05 • Taxes Course- Taxation Authority-Aug.05 • Excel & Access Advanced - Synergy Co.-Aug.04 • English Language- British Council-Feb.04 • Managing Daily Actions- MobiNil-Jul. 03 • Labor Low & Social insurance-Dr. El Boraay’s office-Jun.03 • HR Management& Payroll System-Intercom Egypt-Dec.02 • Labor Low & Social insurance-MEAG- Apr. 02 • ISO 14001- MobiNil-Dec.01 • Teams at Work- MobiNil- Sept.00

Skills

Insurance
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Insurance
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Administration
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Administration
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Materials
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Materials
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Mail
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Mail
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Payments
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Payments
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Insurance
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Insurance
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Administration
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Administration
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Materials
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Materials
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Mail
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Mail
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Payments
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Languages

Arabic
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English
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