Bayt.com
Amr El-Shahawey, Call center agent

Amr El-Shahawey

Call center agent

cib bank

Location
Egypt - Cairo
Education
Bachelor's degree,
Experience
0 years, 6 Months

Share My Profile

Block User


Work Experience

Total years of experience :0 years, 6 Months

Call center agent at cib bank
  • Egypt - Cairo
  • January 2012 to March 2012

assisting customers in their inquires, answering their needs and helping them in solving their issues.

Support professional at stream global services
  • Egypt - Cairo
  • September 2011 to November 2011

Helping customers from U.S.A. to solve their problems regarding a satelite radio

Education

Bachelor's degree,
  • at faculty of Al-alsun(languages)
  • July 2011

Specialties & Skills

Learning
+Endorse 0
Problem Solving
+Endorse 0
Working Under Pressure
+Endorse 0
Professional Communication
+Endorse 0
Analytic Thinking
+Endorse 0
Very good communicator
+Endorse 0

Languages

English
Expert
Spanish
Intermediate

Training and Certifications

English conversation course (Training)
Training Institute:
Berlitz
Date Attended:
October 2009
“Eagle” soft skills course (Training)
Training Institute:
KCC company
Date Attended:
March 2009
2. Spanish general course and Spanish conversation course, (Training)
Training Institute:
Cervantes
Date Attended:
March 2009
• Joined EDU program in 2011, this program covered BPO Industry, customer service, soft skills, (Training)
Training Institute:
Ministry of communication
Date Attended:
January 2010