Head of Implementation For Cloud services "senior Manager"
ORACLE EGYPT
Total years of experience :29 years, 3 Months
Manage Oracle Implementation services for EBSO-FMW - Primavera - ..... etc projects, and utilize the resources to cover the different projects,
Lead and help the team to complete all the implementation projects on the different Tiers in a diffrent Products and projects.
I'm responsible for all EMEA implementation and operation Projects like
British authorization
British Airport
WorldPay
RBS
plus the managemer responcibilities
- Manage Oracle projects
- Building a new team to support oracle new product in On-DDemand like Siebel -PeopleSoft - Hyperion - SOA - WEBLOGIC - JDE
- Manage the performance evaluation for my Team.
- Hire the OnDemand team members (not only my team)
- Prepare the strategy
- Prepare the Architecture
- Prepare the process
- Prepare the training budget
- Align IT strategy to support the business strategy
- Prepare the Training plan
- Lead and help the team to do the following
Manage Oracle projects
Building a new team to support oracle new product in On-DDemand like Siebel -PeopleSoft - Hyperion - SOA - WEBLOGIC - JDE
Manage the performance evaluation for my Team.
Hire the OnDemand team members (not only my team)
Prepare the strategy
Prepare the Architecture
Prepare the process
Prepare the training budget
Align IT strategy to support the business strategy
Prepare the Training plan
Lead and help the team to do the following
Solve and troubleshooting any problem related to any oracle product for EMEA customer •Installing and upgrading the Oracle server and application tools. •Install Application Server 10g •Hyperion •web logic •Install E-Business Suite 11i&12, Upgrade, Apply Cumulative Patches, Clone, Upgrade •Creating new database. •Allocating system storage and planning future storage requirements for the database system •Creating primary database storage structures (table spaces) after application developers have designed an application •Creating objects like (tables, views, indexes) once application developers have designed an application •Modifying the database structure, as necessary, from information given by application developers •Enrolling users and maintaining system security •Controlling and monitoring user access to the database •Monitoring and optimizing the performance of the database •Planning for backup and recovery of database information •Maintaining archived data on tape •Backing up and restoring the database
Manage the escalations which coming to the team from the customer and put an action plan to solve the issues
Make a weekly report to the top management to show the status of the work
Using KPIs
Project manager for R12 Training in OHSTECH Egypt
Since Jan 2003 to July 2006 managing information system department (Saudi Arabia - Qatar - Lebanon - Bahrain). I was responsible for the following
Strategic IT Initiative
• Plan and manage strategic It initiatives and Plans
• Identify, scrutinize and Select suitable It applications portfolio and manage their implementation, up-gradation and optimization
• Establish and maintain a quality management system.
• Deliver all agreed IT projects within time and budgets
Control & Reporting
• Control Performance Objectives and IT budget
• Control utilization and deployment of resources
• Purchase of IT software & Hardware
• Agreements with Vendors and service providers
• Monitoring IT investment, cost and its associated value
• Ensure IT reporting on regulatory requirements with similar output from other business functions.
IT Services
• Ensure best in class, highly reliable It systems, services and networks are available
Business process
• Optimize and design enterprise processes via IT
• Define and adjust IT standards and technologies
• Follow IT System Development Methodology
• Follow project management Methodology
Define policy & criteria for selection of Systems, application and infrastructure
• Approving and signing off on solutions proposed.
• Define standards and architectures
• Consolidate the IT process across the enterprise
• Optimize costs of services through a mix of internal and external resources
• Review, endorse, align and communicate IT performance, IT strategy, resource and risk management with business strategy
• Continuously assess benefits of projects, solutions against the set objectives.
Lead and manage IT Division and staff
• Set, create and maintain division and staff objectives and plans.
• Monitor and control the Division, check the errors and to take the corrective action.
: •Installing and upgrading the Oracle server and application tools, MYSQL DB, Sqlserver DB. •Creating new database. •Allocating system storage and planning future storage requirements for the database system •Creating primary database storage structures (table spaces) after application developers have designed an application •Creating objects like (tables, views, indexes) once application developers have designed an application •Modifying the database structure, as necessary, from information given by application developers •Enrolling users and maintaining system security •Ensuring compliance with your Oracle license agreement •Controlling and monitoring user access to the database •Monitoring and optimizing the performance of the database •Planning for backup and recovery of database information •Maintaining archived data on tape •Backing up and restoring the database •Contacting Oracle Corporation for technical support.
: Day-to-day operations of production data center environments. Develops and implements plans and budgets for operation and staff utilization. Responsible for running a 24x7x365 operation to meet service level agreements (SLAs) for internal customers. Systems monitoring, backups, storage, job scheduling, and systems management reporting. Tracks and maintains inventory for equipment, licenses, software, and related items. Leads teams of system administrators, database administrators, and system operators.
:: • Project Manager of The Announcement of the KFUPM
Results in. This involved a high volume
Load 800, 000 query / 8 hours.
Apache Servers Configurations, Web Servers Configuration,
Database Servers Setup and configurations,
Network Configuration, Load Balance test.
• Project Manager of Oracle ERP technical architectures In KFUPM
Job title: Oracle consultant and DBA
Employer: INCOSOFT (International Consult Software Co)
From: 7-DEC 1997 To: 01-OCT 2000
Job description
Do the following tasks at the customers
•Installing and upgrading the Oracle server and application tools •Installing Unix Aix 4.3.2 •Allocating system storage and planning future storage requirements for the database system •Creating primary database storage structures (table spaces) after application developers have designed an application •Creating primary objects (tables, views, indexes) once application developers have designed an application •Modifying the database structure, as necessary, from information given by application developers •Enrolling users and maintaining system security •Ensuring compliance with your Oracle license agreement •Controlling and monitoring user access to the database •Monitoring and optimizing the performance of the database •Planning for backup and recovery of database information •Maintaining archived data on tape •Backing up and restoring the Database.
Achievements ': • Shared in Database Warehouses Projects.
Job title: Network Administrator
Employer: QUEST INTERNATIONAL COMPANY
From: 1-FEB 1995 To: 1-DEC 1997
Job description
: •My role with ISP (Internet Service Provider) was as a network Administrator. I was responsible to provide better customer services, troubleshooting and maintain high availability and stability of all the network systems of the company
Major: Master in Management of Technology
University Degree: B.Sc Bachelor of Computer Sciences University Name: Mansoura University