Amr Ghaleb, Technical Support Engineers

Amr Ghaleb

Technical Support Engineers

Ac

Location
Egypt - Cairo
Education
Bachelor's degree, System Engineer, Information Technology
Experience
16 years, 4 Months

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Work Experience

Total years of experience :16 years, 4 Months

Technical Support Engineers at Ac
  • Egypt - Cairo
  • My current job since June 2010

o VMware ESXi 4, 5.x, 6.x: installation and configuration.
o VMware management tools such as Vcenter, Vmotion, DRS, S DRS, Cluster, F.T, etc.
o VMware convert Physical to Virtual (P2V)
o VDI: VMware Desktop Infrastructure
o SRM: Site Recovery Management.
o Citrix Xen desktop and xen App 7.6: installation and configuration
o Implementing Servers and blade servers and configuring brocade switch like zone area.
o Implementing and administrating LAN Networks by managing windows server2003, 2008
o Manage Active Directory - DHCP- DNS Server.
o Implementing and administrating WAN Networks by VPN.
o Symantec backup exec 2012
o Implementing and providing technical support for HP switches
o Implement and supporting ERP Systems and testing New Building Applications
o Good knowledge in Installing and Troubleshooting Microsoft outlook 2007, 2010
o Installation, configuration and troubleshooting of windows XP and windows 7.
o Giving support for printers, Desktop PCs, Laptops, network

Network and systems Administrator at Afaqy
  • Saudi Arabia - Riyadh
  • July 2008 to August 2009

o Implementing and providing technical support for Visual Dolphin ERP System, POS and others.
o Implementing and administrating LAN Networks for ERP system by Remote Desktop.
o Testing customized software solutions.
o Good knowledge in Installing and Troubleshooting Microsoft outlook 2007, 2010
o Installation, configuration and troubleshooting of windows XP and windows 7.
o Giving Hardware support for printers, Desktop PCs, Laptops, network.

IT management & Technical Support at Elhady Hospital
  • Egypt - Cairo
  • September 2007 to May 2008

o Administering the whole Network’s software
o Maintaining and administering the Hospital software including Warehouse, clinics, reservations, etc
o Testing customized software solutions.
o Giving support for Users Desktop PCs

Technical Support at Simple Touch
  • Egypt - Cairo
  • April 2007 to August 2007

o implementing and supporting Restaurants Software
o Testing customized software solutions

Education

Bachelor's degree, System Engineer, Information Technology
  • at Academy of Computer and Information Technology for Aviation & Aerospace
  • June 2004

Specialties & Skills

VMware Server
VMware ESX
Windows Server 2003
System Administration
MS SQL Server 7 to 2008 management
Software testing
VMware ESXi 6
Citrix (Planned in jan 2017)
VDI: VMware Desktop Infrastructure
SRM: Site Recovery Management
MCSE 2003 Certificates(SR 6315580)

Languages

English
Intermediate