عمرو غالب, Technical Support Engineers

عمرو غالب

Technical Support Engineers

Ac

البلد
مصر - القاهرة
التعليم
بكالوريوس, System Engineer, Information Technology
الخبرات
16 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 4 أشهر

Technical Support Engineers في Ac
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ يونيو 2010

o VMware ESXi 4, 5.x, 6.x: installation and configuration.
o VMware management tools such as Vcenter, Vmotion, DRS, S DRS, Cluster, F.T, etc.
o VMware convert Physical to Virtual (P2V)
o VDI: VMware Desktop Infrastructure
o SRM: Site Recovery Management.
o Citrix Xen desktop and xen App 7.6: installation and configuration
o Implementing Servers and blade servers and configuring brocade switch like zone area.
o Implementing and administrating LAN Networks by managing windows server2003, 2008
o Manage Active Directory - DHCP- DNS Server.
o Implementing and administrating WAN Networks by VPN.
o Symantec backup exec 2012
o Implementing and providing technical support for HP switches
o Implement and supporting ERP Systems and testing New Building Applications
o Good knowledge in Installing and Troubleshooting Microsoft outlook 2007, 2010
o Installation, configuration and troubleshooting of windows XP and windows 7.
o Giving support for printers, Desktop PCs, Laptops, network

Network and systems Administrator في Afaqy
  • المملكة العربية السعودية - الرياض
  • يوليو 2008 إلى أغسطس 2009

o Implementing and providing technical support for Visual Dolphin ERP System, POS and others.
o Implementing and administrating LAN Networks for ERP system by Remote Desktop.
o Testing customized software solutions.
o Good knowledge in Installing and Troubleshooting Microsoft outlook 2007, 2010
o Installation, configuration and troubleshooting of windows XP and windows 7.
o Giving Hardware support for printers, Desktop PCs, Laptops, network.

IT management & Technical Support في Elhady Hospital
  • مصر - القاهرة
  • سبتمبر 2007 إلى مايو 2008

o Administering the whole Network’s software
o Maintaining and administering the Hospital software including Warehouse, clinics, reservations, etc
o Testing customized software solutions.
o Giving support for Users Desktop PCs

Technical Support في Simple Touch
  • مصر - القاهرة
  • أبريل 2007 إلى أغسطس 2007

o implementing and supporting Restaurants Software
o Testing customized software solutions

الخلفية التعليمية

بكالوريوس, System Engineer, Information Technology
  • في Academy of Computer and Information Technology for Aviation & Aerospace
  • يونيو 2004

Specialties & Skills

VMware Server
VMware ESX
Windows Server 2003
System Administration
MS SQL Server 7 to 2008 management
Software testing
VMware ESXi 6
Citrix (Planned in jan 2017)
VDI: VMware Desktop Infrastructure
SRM: Site Recovery Management
MCSE 2003 Certificates(SR 6315580)

اللغات

الانجليزية
متوسط