IT Manager
Intertek
Total des années d'expérience :37 years, 7 Mois
- Develop IT Strategic plans, long-range IT operating plans, and IT department policies.
- Managed IT staffing, including recruitment, supervision, scheduling, development, evaluation, career development and disciplinary actions.
- Formulate IT Roadmap & spearhead IT initiatives to align technology capability with business needs.
- ITIL Implementation
- Implement solutions to improve system efficiencies, uptime, and disaster recovery.
- Developed Inspection Information System to support business objectives in a Inspection environment.
- Manage the operation of computer and telecommunication systems including windows servers, Business applications, Data and Voice communications and Information security.
- IT Metrics
- Performed IT Security and Risk Assessments.
QA Responsibility (ISO 9002)
• QA System Maintenance
• Documentation update / Work Instruction Issue
• Plan, Follow up Internal Audits
• Quality System Review, Preparing for External Audits
• Perform QA Audits for Saudi Arabia Offices (Yanbu / Ras Tanura)
In addition to all IT responsibilities
- Developed Business Contingency, Disaster Recovery Plans and Executive Training Courses
- Developed and reviewed budgets for IT and from various departments, and ensured they complied with stated goals, guidelines, and objectives.
- Designed and Developed various Business applications to improve business processes and to automate manual processes.
- Developed business case justifications and cost/benefit analyses for IT spending and initiatives.
Implemented Windows NT network domain
Designed and Developed Business Applications
Prepared IT Budget
- Assist in Managing IT dept.
- Responsible for all SW developments
Hardware troubleshooting
Application development
BSc. Engineering