Amr Guenena

IT Manager at Intertek

• Other
• My current job since January 2001

- Develop IT Strategic plans, long-range IT operating plans, and IT department policies.
- Managed IT staffing, including recruitment, supervision, scheduling, development, evaluation, career development and disciplinary actions.
- Formulate IT Roadmap & spearhead IT initiatives to align technology capability with business needs.
- ITIL Implementation
- Implement solutions to improve system efficiencies, uptime, and disaster recovery.
- Developed Inspection Information System to support business objectives in a Inspection environment.
- Manage the operation of computer and telecommunication systems including windows servers, Business applications, Data and Voice communications and Information security.
- IT Metrics
- Performed IT Security and Risk Assessments.

Quality Assurance and Information Technology Manager at Intertek

• Other
• January 1998 to January 2001

QA Responsibility (ISO 9002)
• QA System Maintenance
• Documentation update / Work Instruction Issue
• Plan, Follow up Internal Audits
• Quality System Review, Preparing for External Audits
• Perform QA Audits for Saudi Arabia Offices (Yanbu / Ras Tanura)

In addition to all IT responsibilities
- Developed Business Contingency, Disaster Recovery Plans and Executive Training Courses

IT Manager at Inchcape Testing Services

• Other
• January 1997 to January 1998

- Developed and reviewed budgets for IT and from various departments, and ensured they complied with stated goals, guidelines, and objectives.
- Designed and Developed various Business applications to improve business processes and to automate manual processes.
- Developed business case justifications and cost/benefit analyses for IT spending and initiatives.

Head of Information Technology Department at Inchcape Testing Services

• Egypt - Alexandria
• January 1995 to January 1997

Implemented Windows NT network domain
Designed and Developed Business Applications
Prepared IT Budget

Assistant to IT Manager at Inchcape Testing Services

• Egypt - Alexandria
• January 1994 to January 1995

- Assist in Managing IT dept.
- Responsible for all SW developments

IT Specialist at Inchcape Testing Services

• Other
• January 1992 to January 1994

Hardware troubleshooting
Application development

IT Support/ Petroleum Inspector at Caleb Brett Egypt

• Other
• February 1990 to January 1992

Site Engineer, Office IT at Hamdy Kadah Engineering Consulting

• Other
• October 1986 to February 1990