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عمرو طارق, Technology Senior Sales Manager

عمرو طارق

Technology Senior Sales Manager·Randstad

المملكة العربية السعودية

ماجستير, Technology Management

الخبرة العملية

مجموع سنوات الخبرة: 11 سنوات, 11 أشهر

Technology Senior Sales Manager

سبتمبر 2024 - حتى الآن

Randstad

Kuala Lumpur، ماليزيا

سبتمبر 2024 - حتى الآن

• Drive enterprise sales adoption of Cloud, SaaS, and other industry focus using AI-powered
workforce solutions, achieving 125% of quota in Q4 2024 through consultative selling and
strategic account management
• Team Leadership: Manage and mentor team of 5 sales representatives, achieving 120%
team quota quarterly and focus on employee satisfaction & retention rate
Competitive Advantage: Achieved 65% win rate against top competitors through superior
AI-driven solution positioning
• AI Sales Innovation: Implemented GPT-4 and Claude for proposal generation and RFP
responses, reducing preparation time by 60% while improving win rate by 35%
• Automation Excellence: Designed n8n workflows connecting Salesforce, email, and AI tools
to automate lead scoring, follow-ups, and opportunity tracking, increasing team productivity by
40%
• Client Retention: Maintained 94% client retention rate with 85% of clients expanding their AI
workforce solutions within 12 months
• Built AI-powered competitive intelligence system using LangChain and web scraping, providing
real-time insights for strategic positioning
• Successfully developed and submitted competitive RFPs, RFQs, and procurement responses
that secured multiple client contracts and project awards
• Pioneered use of AI chatbots for initial client engagement, qualifying leads 24/7 and
scheduling demos automatically
• Manage portfolio of enterprise accounts worth $10M+ annually, focusing on workforce
automation and AI-enhanced recruitment solutions
• Strategic Partnerships established to direct vendor relationships with to secure preferential
deals

مجال الشركة:
خدمات الاستشارات التجارية
الدور الوظيفي:
تكنولوجيا المعلومات

Technology Sales & Operations Team Lead

يناير 2020 - ديسمبر 2025

Concentrix

Kuala Lumpur، ماليزيا

يناير 2020 - ديسمبر 2025

• Led a high-performing team of 31 sales and quality specialists, driving
adoption of Intuits SaaS accounting solutions across EMEA, MENA,
APAC, and GCC markets.
• Oversaw end-to-end B2B SaaS sales operations, compliance, and quality
audits, ensuring alignment with global standards and consistent
performance.
• Developed scalable SaaS sales workflows integrating AI-driven tools and
automation, streamlining pipeline management and improving team
efficiency.
• Leveraged Salesforce, Tableau, and Power BI to track performance
metrics, generate actionable insights, and deliver data-driven business
reviews for clients and stakeholders.
• Partnered with clients to optimize accounting operations and financial
systems, ensuring smooth onboarding and scalable software adoption.
• Designed process frameworks and selection matrices to standardize
technical channels, reduce manual effort, and improve operational efficiency.
• Collaborated with Support and QA teams, providing technical mentoring,
process documentation, and workflow automation.
• Mentored and coached team members on advanced SaaS solution selling,
technical product knowledge, and cross-regional sales strategies, driving
consistent quota overachievement.
• Implemented strategic sales tactics and market expansion initiatives that
ensured compliance, increased revenue, and enhanced customer satisfaction.
• Expanded enterprise SaaS adoption by building C-level relationships,
introducing best-practice adoption frameworks, and aligning offerings with
client digital transformation strategies.

مجال الشركة:
الاستعانة بالمصادر الخارجية لخدمة العملاء

Enterprise Account Manager

أكتوبر 2018 - نوفمبر 2019

Dezire Technologies

Kuala Lumpur، ماليزيا

أكتوبر 2018 - نوفمبر 2019

• Managed key B2B enterprise clients across APAC, delivering Tech, Cloud,
SaaS, and Telco solutions.
• Acted as liaison between clients and technical teams, translating business
needs into end-to-end tech and workforce solutions.
• Oversaw solution deployment and client success, driving adoption,
retention, and revenue growth.
• Identified upsell and cross-sell opportunities, presenting innovative
workforce and Cloud/SaaS project solutions.
• Built relationships with decision-makers, monitored account performance,
and collaborated with technical teams to ensure seamless integration and
maximum client benefit.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
المبيعات

B2B Sales Manager

يناير 2017 - يناير 2018

Empire Shakh Holdings

Kuala Lumpur، ماليزيا

يناير 2017 - يناير 2018

• Managed full-cycle lead generation and client acquisition, driving new
business opportunities and upsell potential.
• Oversaw digital outreach campaigns and social media strategies to attract
qualified prospects and strengthen market presence.
• Developed operational workflows and selection frameworks to optimize
lead sourcing, qualification, and conversion.
• Translated technical concepts into actionable insights for clients, internal
teams, and non-technical stakeholders.
• Implemented process improvements, automation tools, and reporting
dashboards to enhance efficiency, track performance, and support business
growth.

مجال الشركة:
وكالات التوظيف

Senior Technical Solutions Specialist

يناير 2016 - يناير 2017

Hexamatics Sdn Bhd

Kuala Lumpur، ماليزيا

يناير 2016 - يناير 2017

• Managed technical operations and ATS/CRM systems across APAC,
ensuring workflow efficiency, automation, and data accuracy.
• Supported enterprise clients in Telecom and IT, translating system
capabilities into staffing and operational solutions.
• Oversaw staffing and workforce processes, including requisitions,
candidate sourcing, screening, interviews, offers, and onboarding.
• Drove process sales improvements, enhancing operational scalability and
client satisfaction.
• Provided technical support and training to clients and internal teams on
ATS/CRM functionalities, processes, and data reporting.
• Handled AKKenCloud database infrastructure, ensuring accurate tracking,
reporting, and system maintenance.

مجال الشركة:
الاستشارات الهندسية العامة

Senior Technical Account Manager

أغسطس 2014 - أغسطس 2016

Empire Global Recruitment

Singapore، سنغافورة

أغسطس 2014 - أغسطس 2016

• Managed major accounts in Telecommunications and IT industries across Asia Pacific
• Delivered end-to-end recruitment solutions for mission-critical technical projects
• Achieved 95% client retention through exceptional service delivery and relationship
management
• Leveraged ATS platforms and HR systems to streamline recruitment operations
• Generated new business through consultative engagement, expanding portfolio by 40%
• Coordinated with regional teams to ensure consistent service delivery across markets

مجال الشركة:
خدمات الاستشارات التجارية
الدور الوظيفي:
استشارات

Business consultant

يونيو 2013 - مارس 2014

iMoney

Kuala Lumpur، ماليزيا

يونيو 2013 - مارس 2014

• Supported business development initiatives for banking and financial services clients
• Conducted market research and competitive analysis for product positioning
• Assisted in digital marketing campaigns across Google and Facebook platforms
• Contributed to proposals and presentations for enterprise financial institutions
• Supported customer onboarding and training initiatives

مجال الشركة:
الخدمات المالية
الدور الوظيفي:
التمويل والإستثمار

التعليم

University of Staffordshire

نوفمبر 2017

نوفمبر 2017

ماجستير، Technology Management

المملكة المتحدة

University of Staffordshire (UK) & Asia Pacific University of Technology and Innovation (APU)

يناير 2017

يناير 2017

ماجستير، Applied Science And Technology

ماليزيا

University of Staffordshire (UK) & Asia Pacific University of Technology and Innovation (APU)

نوفمبر 2016

نوفمبر 2016

بكالوريوس، Marketing And Business

ماليزيا

Skills

SaaS
Expert
SaaS
Expert
Artificial Intelligence
Expert
Artificial Intelligence
Expert
Business Development
Expert
Business Development
Expert
Web Development
Expert
Web Development
Expert
Recruitment
Expert
Recruitment
Expert
Sales
Expert
Sales
Expert
Technology
Expert
Technology
Expert
Cloud
Expert
Cloud
Expert
Saas
Expert
Saas
Expert
Salesforce
Expert
Salesforce
Expert
Artificial Intelligence
Expert
Artificial Intelligence
Expert
n8n
Expert
n8n
Expert
make.com
Expert
make.com
Expert
Large Language Model
Expert
Large Language Model
Expert
AI Automation
Expert
AI Automation
Expert
BUSINESS TO BUSINESS
Expert
BUSINESS TO BUSINESS
Expert
BUSINESS NEGOTIATION
Expert
BUSINESS NEGOTIATION
Expert
CLOUD COMPUTING
Expert
CLOUD COMPUTING
Expert
CUSTOMER ACQUISITION MANAGEMENT
Expert
CUSTOMER ACQUISITION MANAGEMENT
Expert
DATA PIPELINE MANAGEMENT
Expert
DATA PIPELINE MANAGEMENT
Expert
LEAD GENERATION
Expert
LEAD GENERATION
Expert
SALES OPERATIONS
Expert
SALES OPERATIONS
Expert
SOFTWARE AS A SERVICE SAAS
Expert
SOFTWARE AS A SERVICE SAAS
Expert

اللغات

العربية
اللغة الأم
الانجليزية
اللغة الأم

الهوايات

  • Gymnastics
    Mixed Martial Arts, Swimming, Lifting Weights