Senior Supply Chain Managser
Americana Group
Total years of experience :33 years, 3 Months
Leading the central Supply Chain function for business sizing and setting SC transformation plans for 12 countries. Starting from July 2017 took over the responsibility of SC function in 4 countries: Egypt, Lebanon, Jordan, and Morocco, managing all SC activities including 3rd party negotiations and ensuring the success of the transformation project.
• Leading the restaurant’s SC function in coordination with the consultancy firm in Dubai during corporate sizing and restructuring from Sep 2016 till Jan 2017. Conducting regional meetings and workshops to reach best transformation solutions and discussing best practices.
• Moving SC activities in Morocco to a 3rd party, which had enormous change in service quality and cost savings.
• Leading the SC team in Egypt for more than 4 years, including planning, stock management, stock replenishment, MRP, ordering, and warehousing, serving 400+ restaurants.
• Responsible for the Supply Chain function operations and P&L in 4 countries.
• Recruiting high performance leaders and follow up on transformation projects.
• Succeeded in facing challenges during transformation.
• Went through many unprecedented challenges during COVID19 and succeeded in securing business needs despite importation obstacles, avoiding food expiration due to slow-moving business.
• Worked closely with IT and Finance ensuring the system’s professional communications upgrades, including SC standardization and the unified item codes project for all countries.
• Succeeded in reducing stock working capital by 30% in 4 countries.
Starting from setting the strategic vision for the company, preparing feasibility studies, managing the construction project for a huge Cold Stores (capacity of 14000 MT), world class dry storage (6500 SQM), and office buildings. Managing and successfully growing business for 10+ consecutive years:
• Succeeded in finding the best operational setup needed to handle company’s activities in the Egyptian market.
• Designed and managed operational processes and practices which are meant to ease the flow of busines at all levels.
• Dealing with Egyptian market big players in the food industry and restaurants’ businesses, introducing special logistics and warehousing services for international restaurant’s franchises.
• Widening the company portfolio by providing importation, export, and distribution services for food items targeting international restaurants’ brands operating in Egypt.
• Participated in the launch of Hardee’s first restaurant in Kenya, exporting their orders from Egypt.
• Leading the company and ensuring the teams have a clear line of sight to corporate P&L business strategy and operational goals.
• Creating and delivering motivational plans to all leaders and staff, gaining commitment to initiatives and challenges.
• Designed a more cost-effective operation and insured all leaders were fully engaged to optimize the ROI and NP.
• Inspired high performance leaders to achieve win-win outcomes through positive knowledge-sharing and solutions approach to business events.
• Expert in food import and export regulations.
Leading TGIF operations team during a unique 3-year expansion project in Egypt and increasing the number of outlets from 3 to 8 restaurants.
• Participated in new openings, site selection, follow up on construction and licenses’ approvals.
• Managing restaurants’ operations, P&L, and food quality standards according to franchisor guidelines.
• Managed to successfully grow the higher profitability yield business channels, while ensuring the other business channels are still given great attention (Tourist groups and Corporate deals).
• Doubled revenues / Grew Net Profits year-on-year.
• Breaking sales records for the brand in Egypt during 2006 & 2007.
• Acting as an interface between franchisors and Egypt branch, ensuring quality and profitability.
• Conducting weekly meetings with restaurants’ GMs, discussing results, F&B cost, and quality reports.
• Formed effective relationships with all departments across the company.
• Continuously focusing on managers and staff training programs, which had great impact on improving food and service quality standards while upgrading staff skills and offered additional opportunities within the restaurant’s management area.
Americana group entered the Casual Dinning business in 1996 and opened the first restaurant in Egypt in March 1997.
• Point of contact for Egypt branch within a network including franchisor management, potential suppliers and TGIF regional office.
• Handled materials’ sourcing project and development of local vendors according to international franchisor standards.
• Following up on issuing the required operating licenses from various governmental ministries.
• Managing and following up on the construction project of the first restaurant in Egypt (Americana Boat).
• Handling external and local purchases, price negotiations, planning quantities, and controlling inventory levels.
• Maintaining high level of communications with major local and external vendors.
• Helped in starting exporting TGIF approved local materials to the GCC restaurants.
• Managed to reduce TGIF importation by more than 60% by locally purchasing many local products
• Responsible for restaurant P&L and F&B cost.
• Daily management of the operation, ensuring high quality and 5-star service.
• Maintaining close and great relationships with customers, forging a strong loyalty to the restaurant.
• Handling the local product sourcing in Kuwait.
• Handling local purchases, ensuring availability and best prices.