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Amr Medhat, Sales Supervisor

Amr Medhat

Sales Supervisor·Al Attareen Shopping Center,

Egypt

Bachelor's degree, Information Systems

Work experience

Total years of experience: 16 years, 5 months

Sales Supervisor

March 2017 - Present

Al Attareen Shopping Center,

Cairo, Egypt

March 2017 - Present

• Supervise daily retail operations and ensure smooth workflow.
• Lead and motivate team members to achieve sales targets.
• Build and maintain strong relationships with customers and suppliers.
• Deliver excellent customer service and resolve customer concerns effectively.
• Train and develop employees to improve performance and productivity.
• Monitor sales performance and support business growth.

Company industry:
Retail & Wholesale
Job role:
Sales

Digital Content & Marketing Specialist

January 2015 - January 2017

Al Bayan Ltd,

Cairo, Egypt

January 2015 - January 2017

• Managed digital content and marketing activities.
• Supported promotional campaigns and customer engagement initiatives.
• Increased brand awareness through digital marketing efforts.
• Assisted in maintaining website content using WordPress.

Company industry:
Marketing
Job role:
Marketing and PR

Customer Service Representative

January 2012 - January 2015

Vodafone Egypt

Cairo, Egypt

January 2012 - January 2015

• Handled customer inquiries and complaints professionally.
• Delivered high-quality customer service and ensured customer satisfaction.
• Built positive relationships with customers and maintained loyalty.
• Resolved customer issues efficiently and effectively.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Technical Support Representative

January 2010 - January 2012

ECCO Ltd

Cairo, Egypt

January 2010 - January 2012

• Provided technical support and customer assistance.
• Diagnosed and resolved customer issues in a timely manner.
• Maintained high levels of customer satisfaction.

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Education

El Gazeera Higher Institute for Computers and Management Information Systems

November 2009

November 2009

Bachelor's degree, Information Systems

Egypt

Skills

BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CORPORATE FORECASTING
Intermediate
CORPORATE FORECASTING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
RETAIL SALES
Intermediate
RETAIL SALES
Intermediate
SALES
Intermediate
SALES
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate
Retail
Expert
Retail
Expert

Languages

Arabic

Beginner

English

Intermediate