Customer Service Executive
Du
Total des années d'expérience :4 years, 0 Mois
Sales action plan and how to achieve our target .
- Assign the target to the agents .
- Develop team members through monthly coaching .
- Cash audit and warehouse audit .
- Deliver performance review .
- Weekly meeting .
- Cost control : to control the store cost to get more profit .
- Store maintenance report
- Customer support
Communicating with clients to understand their needs and explain product value.
- Collecting and analyzing data to learn more about consumer behavior.
- Building relationships with clients based on trust and respect.
- Completely understand all Vodafone products, services, policies & procedures.
- Achieves the requested target of sales.
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