Technical Expert
Etisalat Misr
Total years of experience :23 years, 2 Months
- Provide SaaS services/applications including E-mail, web and file sharing environments based on Exchange server for Email, IIS for web hosting and SharePoint foundation for file sharing.
- Manage/administrate the new hosting infrastructure and replace the old one using latest technologies in the market (HMC) including Active Directory, Exchange, SQL server, TMG, SharePoint Foundation, and the provisioning control panel.
- manage virtual environments including vmware and hyper-v
- Manage high end storage and blade servers infrastructure
- Provide IaaS & PaaS services to our end customers.
- Monitoring and tuning performance of servers and applications.
- Capacity planning for servers and storage.
- Patching all of the running systems, ensure that change management process is followed.
- Handle all customers’ requests and complaints.
- Explain team goals and objectives to assigned team members and assist team in organizing to accomplish work.
- Observe training needs and relay training needs and requests to the manager.
- Participate in setting up annual plan, budget, and objectives for the team.
Currently I am the team leader of HOSTED EXCHNAGE (HMC 3.5) project on 22 servers.I have designed and implemented the company Domain (Active Directory) using Microsoft Windows Server2003 R2 and its infrastructure such as DHCP, DNS.. . Also I am responsible for managing, administrating and maintaining the whole internal network domain recourses by implementing SMS & MOM, Responsible for Security by implementing ISA Server 2006, and messaging system by implementing Exchange server 2007, Also I am, also i was responsible for web hosting on IIS web servers (Web hosting administrator) for one year.
: I have designed and established the whole network physical connections, Responsible for all workstations, communications and other network equipment, Routers configuration, Support Microsoft networks. Software maintenance, all hardware and pc’s components.
Responsible for all workstations, communications and other network equipment. Support Microsoft networks. Manage, implement & configure the network infrastructure such, DHCP & Network protocols in addition to administrating & Maintain and support all communication equipment and applications. Ensure that all systems and equipment are operating successfully. Follow up on market and suppliers to guarantee an excellent combination of lowest prices, best quality & best services.