عمرو امير توفيق موسى سعد سعد

• Development and create Policies and Procedures for improvement Culture, Processes, efficiency values.
• The emphasis on achieving the goals of the company by 80% and personal 90%.through
• Re engineering sop’s, Flowcharts, Policies & Procedures for all departments and ensure that the process efficiency, Controlled and traced.
• Increasing Employees Performance to the optimum and minimizing the turn over to 32% for the existing situation.
• Accomplished successfully Projects there was supporting the top management to incrusting Company productivity and Employees performance.
• Set, Upgrade and implement successfully Competencies, KPIs and Smart Objectives for all departments.
• Set, Upgrade and Implement Successfully Grading system.
• Working through 9Box’s methodology to. achieve our succession plan and career path.
• Working though HRIS, Sap.
• Minimizing NCR’s( conflicts process and activity ) from 40% to 10% during 2017
• Deliver over than 2000 hours of training ( Technical, Language, Management )
• Set more than 50 Barista, Operation topics as case study to support our staff for achieve targets
• Upgrade lapoire Grading system from scratch.
• Lunch Lapoire training Academy ( preparing, Designee, Tools, Training Calendar, Training. Topics, Training. Materials, Policies & Procedures,
• Set Full KPIs for all companies linked with MBO, OKR, Wigs to measure the performance through accurate percentage and linked with bounce & incentive system.
• Set Full Complaint system linked between clients, Branches Staff, key authorized person to present management

Compensation & benefits
Talent management
Payroll & Personnel
Employee Engagement
Performance Management
Organizational Development

HR Department
• Training (TNA, Budgeting, L&D, Career Path/ Succession Plan, SO, Polices procedures)
• Recruitment (Headhunting, Key Interviews, Oversees Recruitment, SO, Polices Procedures, EVR)
• PMS (MBO, 360Degree Methods, BSC, 3Bs)
• Employee Engagement and internal Communication (Workflow, Employee Satisfaction Programs, HR Audit)
• OD (Auditing, JD, JE, Process Excellence, Management Auditing, 5s, Root cause
• Functional Skills System, Competency Model, Variance and Gap Analysis)
• HRIS (ERP), Delta, Offoq
• Payroll & Personnel (Process Auditing, Reviewing)
• Compensation & benefits (Grading System, Incentive, Bonus Scheme, Salary Structure)
Business Development Department
• Profitability Increasing (Company -Net profit)
• CRM, Marketing Complain
• Sales Analysis, Market Share increasing
• Company Strategy, Sales & Marketing Plan
• Data increasing, Growth 2% Net yearly for several industrial.
• Life Business Analysis 4 statues
• Balance score Card
• Dashboard
• Analyzing the waste and set preventive plane
Quality Assurance Continuous Improvement
• 5s, Management Review
• 3Bs, Process Excellence
• Auditing, R Cause
• KPIs, Key Area & Risk indicators

HR Consulting - JD's, OD, Strategic Planning, Well fearing

Responsible Of All (Training -Recruitment - c&b- OD - PMS )

HR Consulting - Project to 2 Years for establishing HR Department at Egypt and Start Chang management Process at UAE

Responsible of All recruitment cycle and Business Development activity