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Amr Sherif, Sr. Information Systems Business Analyst

Amr Sherif

Sr. Information Systems Business Analyst·Baud Telecom Company

Saudi Arabia

Diploma, Cisco Certified Internetwork Expert - CCIE Voice

Work experience

Total years of experience: 19 years, 2 months

Sr. Information Systems Business Analyst

April 2007 - Present

Baud Telecom Company

Jeddah, Saudi Arabia

April 2007 - Present

*Work closely with business partners and stakeholders to identify, determine and translate customer business requirements into technical solution deliverables.

*Interact and collaborate with multiple teams, providing guidance and consultation to ensure actions are in alignment with enterprise strategies.

*UC Architect providing full voice projects' lifecycle for enterprise financial and government organizations.

*Team Leader providing strategic technical direction, road map design, services, sub-services for the Unified Communication department.

*Responsible for all aspects of IP-based unified communication systems for Voice, Video, Telepresence and Collaboration products including high-level design, low-level design, planning, implementation, design, test, documentation, and maintenance.

*Focus on solution development and architectural design for assigned customer base with specific emphasis on the organization’s Enterprise Solutions’ global managed services and communications solutions portfolio.

*Defines project requirements using project management techniques, by identifying project milestones, phases, and elements to create, manage and develop projects plans effectively

*Responsible of providing technical test plans and methodologies to enhance productivity and ensure acceptable quality and integrity of the system.

*Develop clients written documents for the purpose of documenting activities, providing written reference, and conveying information.

*Participating technically for any new engagement with new clients and new deals, supporting the sales team provisioning the preferred architecture that is compliance with clients/customers business needs.

*Technical supervision for technicians and engineers in the field.

Company industry:
IT Services
Job role:
Information Technology

Education

CCIE Collaboration#29193

June 2011

June 2011

Diploma, Cisco Certified Internetwork Expert - CCIE Voice

United Arab Emirates

CCIE Collaboration 29193
View attachment

MITM

April 2009

April 2009

Diploma, Cisco Certified Internetwork Expert ( CCIE VOICE WRITTEN)

Saudi Arabia

New Horizon

August 2008

August 2008

Diploma, Cisco Certified Voice Professional (CCVP)

Saudi Arabia

CVOICE CIPT5.X QOS GWGK TUC

new horizon

February 2006

February 2006

Diploma, Cisco Certified Network Professional(CCNP)

Egypt

new horizon

November 2005

November 2005

Diploma, Cisco Certified Network Associate(CCNA)

Egypt

Arab academy for science and technology

June 2005

June 2005

Bachelor's degree, electronics and communications engineering

Egypt

zahran english secondary school

June 2000

June 2000

High school or equivalent,

Egypt

Skills

Wireless Routers
Expert
Wireless Routers
Expert
Windows Server 2003
Expert
Windows Server 2003
Expert
Unified Communications
Expert
Unified Communications
Expert
Router Configuration
Expert
Router Configuration
Expert
Pre sales Technical Support
Expert
Pre sales Technical Support
Expert
Design/Implement/Support IPT Solutions
Expert
Design/Implement/Support IPT Solutions
Expert
IPCC/IVR System integration and Scripting
Intermediate
IPCC/IVR System integration and Scripting
Intermediate
Extensive Knowledge of VoIP Design,protocol,staging and Implementations
Expert
Extensive Knowledge of VoIP Design,protocol,staging and Implementations
Expert
Pre-sales activity with Cisco Partner Tools
Intermediate
Pre-sales activity with Cisco Partner Tools
Intermediate
Wireless Routers
Expert
Wireless Routers
Expert
Windows Server 2003
Expert
Windows Server 2003
Expert
Unified Communications
Expert
Unified Communications
Expert
Router Configuration
Expert
Router Configuration
Expert
Pre sales Technical Support
Expert
Pre sales Technical Support
Expert

Languages

Arabic

Expert

English

Expert

French

Beginner

Training and Certifications

Training
Technical training for OCS 2007 Design and Implementation
Mocrosoft Unified Communcation OCS 2007
Mar 2008
Aruba Technical Training
Aruba Networks
Jun 2008