Senior Account Manager
Trinity
مجموع سنوات الخبرة :8 years, 8 أشهر
Train the team in agreed activities to increase revenue
•Oversee and check the work of the team regularly to ensure that high-quality standards are maintained and assist in the development of the team members' skills.
•Designs and recommends online sales programs and sets short and long-term online salesstrategies.
•Coordinates with internal and external stakeholders to ensure delivering optimal experiences to customers.
•Work with design specialists to develop and enhance the platform user interface, interaction, and look and feel in compliance with the Company's visual brand identity.
•Use and maintain our CRM system (Microsoft Dynamics CRM) Trinity, Egypt Title: Senior Account Manager (Jan 2019 - Jan 2022) Major Responsibilities:
•Maintain and develop regional sales as part of a team Meet agreed sales growth and gross profit targets
•Win purchase orders in line with sales strategy from both existing and new customers Be a strong, contributing part of our Sales Driven Culture
•Maintain internal sales processes
•Build and enhance relationships between our customers and our company Conduct oneself according to our Company Policy
•Send quotations, pursuing these to purchase orders
•Assist external Technical Sales Executive in making appointments and meeting the Sales Team targets
•Push company products in Egypt Market (NAS & SAN)
•Maintain and grow our business with our existing major accounts
•Management of new sales leads, including qualification, response, recording, and follow-up with the objective of securing purchase orders.
Title: Sales Advisor (January 2010 - January 2014) Major Responsibilities:
•Maintaining and providing comprehensive product information to customers.
•Understanding and demonstrating customer care and high levels of customer service.
•Displaying good listening skills to identify customer needs.
•Confidently making and closing sales.
•Looking for link-selling opportunities which will increase basket spend.
•Understanding the importance of bestselling lines and feature hotspots.
•Carrying out additional duties, appropriate to grade, as and when required e.g., Acting as a buddy to new starters
•Supporting and helping colleagues with their work and getting behind company initiatives as and when they arise
•Showing a genuine want to help the team achieve its objectives
•Using initiative at all times
•Having the ability and willingness to acquire job-related skills and knowledge through self development and by learning from others
•Demonstrating flexibility in order to meet store needs and special events e.g., Sales, peaktrading periods, and floor moves.
•Adhering to company policies and procedures on timekeeping, absence reporting, customer service, etc.