Sales Manager
Golden Corner
Total years of experience :18 years, 9 Months
-Achieve company objectives through effective planning and setting sales goals.
-Planning, implementing and monitoring the company's Social Media strategy in order to improve Marketing efforts and increase sales.
-Recruit salespeople, set objectives, train and coach, and monitor performance ensuring assigned tasks and responsibilities are fulfilled.
-Setting individual sales targets with the sales team.
-Tracking sales goals, activities and performance of the sales team.
-Solve problems for clients and customers by developing innovative and tailored sales solutions.
-Present sales, revenue and expenses reports and realistic forecasts to the management team.
- Reaching sales targets and increasing profits.
- Manage store operations by ensuring exceptional performance and excellent customer services.
- Assist customers in all aspects of store services including handling complaints and inquiries.
- Building a favorable company image.
- Identify current and future trends that appeal to consumers.
- Constantly assessing the activity of retail competitors.
- Ensure promotions are accurate and
merchandised to the company’s standards.
- Coach, schedules, counsel, train, motivates and discipline branch staff.
- Assists in evaluating staff’s work performance by helping to prepare and deliver
- Maintain inventory and ensure items are in stock.
-Greeting customers who enter the shop.
-Be involved in stock control and management.
-Assisting shoppers to find the goods and products they are looking for.
-Being responsible for processing cash and card payments.
-Stocking shelves with merchandise.
-Answering queries from customers.
-Reporting discrepancies and problems to the supervisor.
-Giving advice and guidance on product selection to customers.
-Dealing with customer refunds.
-Responsible dealing with customer complaints.
-Working within established guidelines, particularly with brands.
-Attaching price tags to merchandise on the shop floor.
-Keeping up to date with special promotions and putting up displays.
-Coordinate annual inventory and manage branch inventory status
- Managing the sales process for new prospects, from initial contact through to closure.
- Dealing with customer inquiries face to face, over the phone or via email.
- Identifying what customers want.
- Contacting prospective customers and discussing their requirements.
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
- Achieving all revenue targets & objectives in line with the Area Business Plan
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc.