Manager - Pricing, Procurement and Tender Management
DSV
مجموع سنوات الخبرة :12 years, 7 أشهر
-Leading end to end commercial desk activity for Dubai including:
a) Freight forwarding spot/non-spot solutions.
b) Airfreight product procurement and negotiation.
c) Warehousing solution design (2PL/3PL/4PL).
c) Tender Management.
d) Logistics & Warehousing contract negotiation with customer and Vendor Management.
-Increased conversion ratio from 18% to 30% for all local and spot business.
-Price Modeling and solution design for major/strategic bids, for warehousing and freight forwarding.
-Network alignment/negotiations for better procurement to improve new business conversion through RFQ/Tender management.
-Improved productivity and turnaround time within the team.
-Set-up and monitor customer specific freight forwarding KPI's and work with customer service to improve performance.
-Monitor routing order compliance for international transport as per agreed service level with customer,
-PO management for global customers as per agreed SLA's.
-MBR/QBR management with customer - Global and Local
Responsible for improving productivity and operational
excellence across:
a) Country Pricing - Network and non-network pricing team.
b) Customer Service - Local and global customer.
c) Warehousing Operations:
-Automobile/Hi-Tech/Consumer/FMCG and pharma vertical.
d) Freight Operations - Import and Export.
e) Country sales team.
Designed and implemented LIVE dashboards and analytics
framework across all the above departments.
Demand planning for warehousing customers and accordingly
managing the workforce as per the developed framework.
Leading supply chain cost modelling project for warehousing to
improve operational flexibility and aligning the resources
dynamically with customer requirement.
Streamlined processes to improve productivity and turnaround
time across pricing and operation team.
Freight and warehouse operational improvement by
implementing lean/VSM and redesigning the process flow to
improve productivity to ensure KPI compliance as per customer
SLA’s.
Leading the planning and financial budgeting for
Strategic/Global and local sales.
Analyzed P&L for customers and prepared corrective action plan
to increase business opportunity.
Developed predictive analytics model to forecast the expected
revenue from sales month on month.
Set-up and leading the Indoor sales team to improve the top-line,
Hit-ratio and customer connect.
Standardized country reporting structures for all sales related
activity (such as Focused trade lanes, sales dashboard, sales
pipeline, funnel funding reports, bid-ratios, product profile, lead
generation and lead quality report etc., for FS/SAM/PL), using
data from various sources for the top management to ensure
visibility.
Assisted in implementation of lean and CRM (tWINs) across sales
functions in Asia Pacific region (APAC).
Change management efforts by suggesting and implementing changes in
myQuote and tWINs for better visibility and monitoring sales pipeline
strength, product life cycle (Air and Ocean) and sales pipeline velocity.
Worked on strategies to develop Intra-Region trade lane for air and ocean
using predictive analytics and to effectively monitor sales lead sent by
various regions through CRM.
Developed and implemented business strategy for various sales channel
across APAC to improve account allocation and customer service.
Designed and worked to automate sales and business analytics for APAC
using dashboard (QlikView) and myQuote (quote generation platform).
Developed and implemented sales competency benchmarking and scoring
criteria for all sales force in APAC.
DB Schenker, Singapore
Assisted clients on IP assignments, found loopholes and
suggested changes using skills such as database
searching, patent analysis and interpretation.
Received client appreciation on multiple patentability, FTO and
landscape searches.
Managed projects for major players in oil and gas exploration
and production.
Lead and trained team members in various skills used in
projects such as developing understanding of the project,
database searching, patentability comparison.
Coordinated within and across teams to ensure timely delivery
of excellent quality reports which would help customer to
strengthen their case.
Supervised real-time data for 110 rigs assigned to 10 analysts in
both India and US RTOC centers.
SPOC for both internal and external stakeholders and attended
all the queries/issues raised by them with the objective of
improving the customer satisfaction.
Worked in coordination with IT team to develop a LIVE
dashboard for analytics and data monitoring which
improved the service level by reducing time in detecting channel
gaps.
Awarded the best employee for both India and US offices for
July-Sep quarter 2012.Received best rating among peers and
youngest employee to be promoted, Shift Lead.
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