عمرو محمود محمد محمود, onsite agent

عمرو محمود محمد محمود

onsite agent

DHL EXPRESS

البلد
قطر - الدوحة
التعليم
بكالوريوس, guidence section
الخبرات
16 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 6 أشهر

onsite agent في DHL EXPRESS
  • قطر - الدوحة
  • أبريل 2013 إلى أغسطس 2017

o Ensuring committed service levels are achieved and improved upon by working closely with DHL operational counterparts across the globe
o Addressing any service related issues that impact on performance while quickly identifying and implementing solutions to those service issues
o Identifying opportunities to improve performance
o Implementing service improvement programs
o Assisting with monthly performance analysis and in the preparation of the monthly and quarterly performance reports for Qatar Airways - Technical Supply Chain with the local DHL Qatar team.
o Attending Qatar Airways-Technical Supply Chain quarterly business review meetings

tour guide في many companies
  • مصر - القاهرة
  • يونيو 2000 إلى يونيو 2012

lead and guide tourists all over Egypt.

الخلفية التعليمية

بكالوريوس, guidence section
  • في tourism & hotel management college
  • يونيو 1999

• Communicate effectively with tourists and perform their program. • Leading tourists to the archaeological sites and explain them. • Providing tourists with all detailed information and advices needed. • Providing high standard service.

Specialties & Skills

Tourism
Logistics
Customer Service
Public Relations
Call Center
communication skills

اللغات

الانجليزية
متمرّس
الاسبانية
متوسط