After Sales Specialist
Ghabbour Auto
Total years of experience :8 years, 1 Months
Main Job Tasks and Responsibilities 1- answer calls professionally
2- respond to customer inquiries
3- research required information using available resources
4- handle and resolve customer complaints
5- provide customers with product and service information
6-enter customer information
7-process orders, forms and applications
8-identify and escalate priority issues
9-route calls to appropriate resource
10-follow up customer calls where necessary
11-complete call logs
12-produce call reports