Customer Service Representative
Cupola Teleservices
مجموع سنوات الخبرة :9 years, 1 أشهر
Customer Service Representative ENOC/EPPCO
Cupola Tele-services Company, Dubai (United Arab Emirates).
▪ Handling customer management and respond to customer enquiries.
▪ Responding to enquiries and transferring calls on the operator.
▪ Accomplishing emergencies reports and setting notification plans.
▪ Handling CRM, Emails writings & outbound calls.
- Handling customer management and respond to customer’s inquiries face to face.
- Responding to enquirers and transferring calls on the operator.
- Handing results to exams candidates.
- Supervise, register & invigilate exams run by the British Council on behalf of UK boards.
Bachelor of science