Amro Fakahani

Provide my more than 30 years of experience on information technologies management to support businesses and institutions.

Develop and select technologies for various types of wastes management. Evaluate and provide solutions for environmental issues. Evaluate current technologies performance, and advice new methods and technologies . Enhance current treatment tools and equipment.

Lead ERP, SCM, WMS solutions implementation projects. Develop appropriate IT Strategies for organizations ensuring appropriate systems are in place to support current and anticipated future growth. Ensure the provision and effective use of technology across the organization. Ensure all Infrastructure, support mechanisms, network arrangements and development requirements are in place and maintained in line with strategic and operational needs of the business. Implement a practical technical support structure including the definition of user support guidelines and help desk facilities. Design & implement an IT Disaster Recovery (DR) plan. Lead Business Continuity Plan (BCP) project & committee for the entire organization.

Experienced in:
ERP systems implementation.
Warehouse Management Solution (WMS)
Business requirement collection art.
Infrastructure Design and setup,
Network Operating System Services
Internet Services
Business continuity and disaster recovery planning and implementation.
IT strategic planning.
Information System Management
Budgeting & Planning
Service Level Agreements
Capacity Planing

-Budgeting and planing
-Managing Application development & support
-Managing Network & operation.
-Oracle Database Administration.
-Hardware & Software Systems' upgrade
-Network Security management

-Replaced all legacy Network & Communication systems with a state of the art technologies.
-Design & Implement TCP/IP network
-Introduced & implemented Internal/External email services (MS Exchange) & shared resources (file & printing services) in all company's branches & warehouses.
-Replaced Legacy SNA connected systems to company's TCP/IP network.
-Automated System Backups though implementing an advanced backup solution.
-Train users

-Network Support and Maintenance
-IBM AS/400 Operating System Support
-Oracle Database Administration
-Cisco Routers Configurations
-Banyan Vines Network Administration
-Novel Network Implementation & Administration.
-Remote Access for main business application support.
-Desktop user support.

-SAMAREC/ARAMCO data center Merge.
-Supporting SAMAREC CICS system during transitions.

-Technical Support for CICS Development Data-center Systems.
-Implementation & Support of Automatic Terminal Configuration on CICS systems.
-Supporting CICS system on a 24/7 mainframe environment.
-Debugging shared memory violations caused by business application on CICS environment.

-Development of Device drivers for Laser Cart Storage System.
-Installation & maintenance of a High Power Laser Cutting Machines.
-Assist in development of Laser Tracking System.

-Application User Support on HR ABAPS System.