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Amy Samante, Receptionist cum Secretary

Amy Samante

Receptionist cum Secretary·IBI Group

United Arab Emirates

Bachelor's degree, Information Tech

Work experience

Total years of experience: 1 years, 11 months

Receptionist cum Secretary

October 2013 - February 2015

IBI Group

Dubai, United Arab Emirates

October 2013 - February 2015

• Organized and able to work alone without any supervision.
• Excellent customer service skills with the ability to work well with others.
• Ability to keep detailed records by having good written and verbal communication skills.
• Greets visitors and directs them to correct destination.
• Deals with queries from the public and customers.
• Ensures knowledge of staff movements in and out of the corporate.
• Provides general administrative and clerical support.
• Prepares letters and documents.
• Receives and sorts mail and deliveries.
• Schedules appointments and maintain appointment/meeting logs.
• Maintains the reception area tidy.
• Maintains the personnel filling system.
• Assists with the administrative duties.

Company industry:
Administration Support Services
Job role:
Secretarial

Receptionist

November 2012 - April 2013

SOGO Hotel

Philippines

November 2012 - April 2013

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Bulacan State University

August 2010

August 2010

Bachelor's degree, Information Tech

Philippines

GPA (percentage): 47%

GPA (percentage): 47%

Skills

Adobe Photoshop
Expert
Adobe Photoshop
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Sales
Expert
Sales
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Customer Service
Expert
Customer Service
Expert
Typing
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Typing
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Secretarial
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Secretarial
Expert
Adobe Photoshop
Expert
Adobe Photoshop
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Typing
Expert
Typing
Expert
Secretarial
Expert
Secretarial
Expert

Languages

English

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