Administrative Policy Officer
Abu Dhabi University
مجموع سنوات الخبرة :22 years, 9 أشهر
Promulgating and maintaining the University Policy Framework
Providing guidance and advice to policy developers and other staff across the University on policy development and review processes
Facilitating discussion, endorsement and approval processes for University policies
Guaranteeing that final drafts of new or amended policies are compliant with the ADU Policy Framework including ensuring the policy grammar and formatting is appropriate
Conducting research to assist in the formation of policy and making recommendations for new policies, as per ADU requirements and strategic goal
Manage, organize, and track the MOUs and agreements for placement on Sharepoint.
Process Board and Executive orders and summaries of all the policies and conducting review before final submission.
Manage incoming and outgoing mail, faxes, invitations, business proposals, RFIs, etc. related to project activities
Provide administrative support to the Administrative and Financial Affair Division
Efficiently manage meetings, agendas and minutes of meeting and establish logical action list to track follow ups in a timely and proactive manner to ensure deadlines are achieved and prepare status report on regular basis or as requested
Undertake customer satisfaction surveys, trainings, and staff awards
Manage the Balanced Scorecard for the division and monitors progress
Compose, format, edit, type, proofread, duplicate and distribute correspondence, notices, lists, forms, memoranda, reports, manuals, presentations, brochures and other relevant materials
Research information, develop and revise office forms and establish appropriate formats as required
Maintain and organize archive system for variety of complex files and records often involving materials of a confidential nature
Directly reporting to the General Manager and Managing Director
Perform works according to high secretarial standard and directives from the General Manager
Organizing appointments, receiving visitors, receiving telephones and relaying messages
Organize global travel arrangements (air ticket, accommodation, transportation and other related itineraries), follow up and prepares invitation and organize GM and VIP functions.
Compose variety of materials such letters, memorandums, reports, faxes, statements and other correspondence while maintaining standard speed and accuracy
Receive incoming emails, post mails, attaches references and relaying to all concerned parties
Establish and maintain comprehensive filling system including official and top confidential legal documents
Attends executive officers meetings and other strategic meetings.
Producing and distributing minutes of meeting. Follow action list summarized from minutes of meetings and ensure deadlines are met.
Acting HR Manager and Training Executive, January 2008 - December 2009
Initialize all HR forms, policies, strategies, manuals, procedures, , SOP’s and job descriptions
Initialize organizational charts and HR and training system
Maintain and update entire company policies and standard operating procedure
Maintain R201 files of all management team
Directs HR department for wages and salary administration, employee relations and recruitment procedures
Monitoring visa and labor procedures coordinated though the PRO
Documentation of all expats employees. Keeping data base updated for payroll and record purposes
Conducts departmental, minor to major trainings based on the updated manual
Conducts minor to major training related to hotel operation and other related skills as required
Staff counseling and advise and manning budgets
Executive Assistant / Administrative Supervisor
Directly reporting to the CEO
Organize CEO’s busy diary, arrange meetings, conferences and other VIP events
Arrange complex global travel itineraries, accommodation, visa and transportation
Handles minor and major correspondence
Compile and update management/ project report for the CEO periodically
Assist CEO in logistic and personal organization issues
Welcome external and internal guests and act as the first point of contact for queries and build up professional relationship with clients.
Events Secretary Role:
Arrange and organize proposal for large and VIP function / supervise meetings, events and other functions
Coordinates with related department and ensure accuracy and satisfaction towards clients
Responsible to all clients database/ banquet revenue reports and other related documentations
Secretary to DOSM Role:
Organize Director’s busy diary including appointments, travel, meetings and conferences
Meeting clients on behalf of the DOSM
Coordinate and control department activities, functions sheets distribution and meetings
Organize incoming and outgoing email including responding on behalf of the DOSM
Prepare minor to major internal and external correspondence
Takes minutes of meetings / systematic filling and general administration
Reports to Personnel and Administration Director
In-charge of all business telephone calls and enquiry
Preparing business correspondence and wide range of general administrations
Authorized personnel to check incoming and outgoing emails including responding on behalf of the director
Attend senior leaders meeting and take minutes. Distribute, follow and monitors action items
Organize director’s appointments, travels and hotel bookings
A program that focused of managing and administering office. The program focused on high degree of secretarial professionalism. During my College day, I was consistently in Honors Lists, Scholar and Leadership Awardee