Anadi Mishra

• Migrated 50+ integrations from MuleSoft to a high-performance internal
platform, lowering cost and increasing deployment velocity. Integrated 15+
aggregators, launched 100+ business units, and added 5 new aggregators across
GCC markets.

Led end-to-end engineering strategy and digital transformation across payments, API integration, order
processing, and loyalty platforms spanning 11 GCC markets:
• Scaled platform to process USD 800M+ annually across 50M+ transactions with 99.8%+ system reliability,
operating under PCI-DSS and Central Bank compliance requirements.
• Improved platform performance 26x through re-architecture to cloud-native, microservices-based, event
driven design — directly analogous to the scalability demands of high-volume trading infrastructure.
• Reduced order failure rate from 2.3% to 0.4% (82% improvement) through deep failure analysis, re
architecture, and observability investment — demonstrating the platform reliability discipline critical for
financial markets.
• Designed and optimised payment flows across multiple PSP integrations, achieving 98% payment
success rate; implemented Apple Pay, Click to Pay, Cards, Wallets, and QR payments.
• Migrated 50+ integrations and integrated 30+ aggregators across GCC markets; managed full MuleSoft
to-in-house platform migration.
• Built and led multi-team engineering organisation of 25+ engineers including EMs, Tech Leads, and
Architects; managed resource allocation, budget, and performance.
• Implemented predictive monitoring via AIOps, ELK, New Relic, Grafana, and proactive alerting with SRE
practices.
• Built RAG-based AI knowledge assistant to accelerate incident resolution and engineering productivity;
evaluated agentic AI use cases for operational automation.

Senior engineering and program leadership for HSBCs global Regulatory Compliance IT capability centre,
reporting to the Global Head of Enterprise Technology:
• Led engineering for AML, KYC, NFRM, E-Surveillance, Financial Crime Compliance, Risk Management,
and Group Market Surveillance platforms — direct adjacency to the trading compliance and surveillance
requirements at a financial derivatives group.
• Managed global engineering teams of 85-172, with cross-geography delivery across India and UK; built
capability centre from the ground up.
• Owned strategic IT roadmap for digitisation of compliance; delivered RAPID and REG-Map platforms from
scratch, replacing manual regulatory processes.
• Worked on AI/ML models for Anti-Money Laundering (AML) using NICE Actimize; drove AI-driven
operational improvements.
• Deployed Kubernetes, CI/CD, cloud computing, and low-code platforms (APPIAN) as part of technology
modernisation.

• Led Payments Platform Engineering for wallet orchestration, P2P flows, merchant
onboarding, and B2B integrations. Redesigned and re-architected wallet and
payment orchestration systems into a service-based, microservices architecture,
improving scalability and maintainability. Improved payment success rates through
failure analysis, error categorization, and customer-facing messaging
enhancements. Delivered EFR-based KYC integration, increasing conversion from
7% to 52%. Built high-availability payment services with strong observability using
Grafana, Prometheus, and Kafka metrics. Led cross-functional Agile teams owning
roadmap execution and operational excellence. Partnered closely with product,
data, and business teams to align engineering investments with growth goals.

I have Successfully developed RAPID product managing Software engineering teams. Currently building Regulatory Engagement Product. I am doing re-Engineering and migration to APPIAN AWS. I have developed Strategic plan for Reg compliance IT and managing Digital transformation of Reg Compliance Applications. My role involves Program/project management, managing Senior Global Stakeholders, work on Product design, requirement management and application development. Applying design thinking to product development while managing End to End IT delivery. I manage successful team of SE, SSE, Project Managers and BA’s I’m also implementing Cyber solution for IRIS application saving 1 Million USD to ban

Owned end-to-end AML technology ecosystem covering Transaction
Monitoring, KYC, Market Surveillance, and Financial Crime Risk Management using
NICE Actimize platforms. - Led 24x7 AML platform operations, ensuring SLA
adherence, high availability, and regulatory reporting readiness across regions. -
Delivered regulatory-driven change programs under tight deadlines, aligned to FATF
and global AML standards. - Introduced AI/ML‑driven detection models to improve
alert quality and reduce false positives, lowering manual investigation effort. - Led
major incident response, root-cause analysis, and permanent remediation for AML
platform outages. - Partnered with Compliance, Audit, and Risk teams to address
regulator findings, close audit actions, and respond to central bank inquiries. - Built
and led global teams of 170+ engineers and SMEs, reducing vendor dependency
and strengthening internal AML capability.

• Led engineering for AML, KYC, NFRM, E-Surveillance, Financial Crime Compliance, Risk Management, and Group
Market Surveillance platforms.
• Managed global engineering teams of 85-172 across India and UK; built capability centre from the ground up reporting
to Global Head of Enterprise Technology.
• Worked on AI/ML models for Anti-Money Laundering (AML) using NICE Actimize; drove AI-driven operational
improvements.
• Owned strategic IT roadmap for digitisation of compliance; delivered RAPID and REG-Map platforms from scratch,
replacing manual regulatory processes.
• Deployed Kubernetes, CI/CD, cloud computing, and low-code platforms (APPIAN) as part of technology modernisation.

Engineering and delivery management of projects for Group Market Surveillance, E- Surveillance
and Holistic Surveillance, Anti Money Laundering and Financial Crime project. Responsible for IT
delivery and people management across teams.

I managed multiple projectsanddeliveriesin Cards and Payments domain. Provideddomainand technical
guidance to team. I grew into the role of Lead development and engineering manager and managed payments
platform for international payments using SWIFT . My roles involved Technical review, HLD and Solution
architecture and People management . Awarded Individual Excellence award at organization level.
* Developed Dialog Accreditation program based on “Cognitive Level- Bloom’s Taxonomy” for
certificationin“HP Extreame”assessmentacrossHSBC
* Lean Six SigmaGreen Belt, awardedfor highestproductivitygains

• Managed delivery of IT engineering projects for Cards and Payments platforms; hands-on coding, code
review, and architecture; full team management including performance and people development.
• Delivered complex banking systems within tight timelines and budget constraints across cross-functional
teams.

• Managed delivery of IT engineering projects for Cards and Payments platforms; hands-on coding, code review, and
architecture.
• Delivered complex banking systems within tight timelines and budget constraints across cross-functional teams.

Joined

• Progressed through engineering and leadership roles in banking technology at HSBC and Infosys.
• Delivered large-scale banking solutions for UBS, ABN AMRO, Barclays, AMEX, and RBS — building the financial
domain depth that underpins 20+ years of fintech leadership.