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Anan Nassar, Customer Service Representative (CSR)

Anan Nassar

Customer Service Representative (CSR)·Extensya

Jordan

Diploma, cargo

Work experience

Total years of experience: 7 years, 4 months

Customer Service Representative (CSR)

February 2019 - Present

Extensya

Jordan

February 2019 - Present

call center agent

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

alpetra institute ( IATA )

November 2017

November 2017

Diploma, cargo

Jordan

GPA (percentage): 80%

GPA (percentage): 80%

IATA cargo introductory diploma

Kuwait International English Schoolthe (American University of Kuwait)

Bachelor's degree, International business

courses: but didn’t get to accomplish my bachelor’s degree yet.

Skills

English Speaking
Expert
English Speaking
Expert
Teamwork
Expert
Teamwork
Expert
Call Center
Expert
Call Center
Expert
Customer Support
Expert
Customer Support
Expert
Telephone Skills
Expert
Telephone Skills
Expert
LANGUAGES
Beginner
LANGUAGES
Beginner
problem solving
Expert
problem solving
Expert
team leadership
Beginner
team leadership
Beginner
mail
Intermediate
mail
Intermediate
outlook
Expert
outlook
Expert
microsoft powerpoint
Intermediate
microsoft powerpoint
Intermediate
mobile
Expert
mobile
Expert
operation
Expert
operation
Expert
teamwork
Expert
teamwork
Expert
operating systems
Intermediate
operating systems
Intermediate
system administration
Intermediate
system administration
Intermediate
telemarketing
Intermediate
telemarketing
Intermediate
order
Intermediate
order
Intermediate
typing
Expert
typing
Expert
marketing
Intermediate
marketing
Intermediate
outbound
Expert
outbound
Expert
outgoing and talkative
Expert
outgoing and talkative
Expert
translation
Intermediate
translation
Intermediate
market research
Expert
market research
Expert
marketing strategy
Expert
marketing strategy
Expert
writing
Expert
writing
Expert
wordpress
Expert
wordpress
Expert
marketing communications
Intermediate
marketing communications
Intermediate
digital marketing
Expert
digital marketing
Expert
social media marketing
Expert
social media marketing
Expert
digital marketing and social media
Intermediate
digital marketing and social media
Intermediate
English Speaking
Expert
English Speaking
Expert
Teamwork
Expert
Teamwork
Expert
Call Center
Expert
Call Center
Expert
Customer Support
Expert
Customer Support
Expert
Telephone Skills
Expert
Telephone Skills
Expert

Social profiles

Languages

Arabic
Expert
English
Native Speaker

Training and Certifications

Certifications
IATA Cargo diploma
ICDL - New horizon institute