IT Project Manager and Business Analyst
Emirates National Oil Company
Total years of experience :17 years, 4 Months
Responsibilities as a Project Manager:
• Plan, coordinate and implement projects of Group IT which addresses needs of various Business Units in ENOC.
• Handle multiple projects at one point in time.
• Liaise with Business Managers, internal stakeholders and multiple vendors to achieve project objectives.
• Collect requirements from business users, prepare RFP and coordinate with procurement department.
• Identify suitable vendors and facilitate negotiation of efforts and cost.
• Involved in the complete project cycle from Business Case preparation to Project closure.
• Coordinate with various support teams - Database, Network, Storage, and System and follow up regarding projects’ activities status.
• Manage internal development teams for in-house developed projects.
• Prepare and share project plan with relevant stakeholders and track progress against agreed milestones. Review and update project plan.
• Follow up on completion of tasks and suggest workarounds in case of issues.
• Analyze and resolve project issues and risk - both operational and technical.
• Provide Weekly Project Status reports to stakeholders.
• Present Monthly Project Status to IT Senior Management.
• Align with PMO processes.
• Record lessons learnt.
• Recognize team members for valuable project contributions.
Responsibilities as a Business Analyst:
• Discuss with technical and functional experts to understand the existing systems or proposed new systems.
• Research the net and other official sources to understand the technology, capabilities and features of the systems related to assigned projects.
• Prepare Business Case.
• Prepare or assist in preparing the BRS \[Business Requirements Specification\]
• Discuss and document requirements to be included in the RFP.
• Develop prototypes using office tools to explain multiple approaches to relevant stakeholders.
• Propose multiple approaches and test them in the Development or Test instances along with the technical/development team.
• Extensively participate in testing phase including -
o preparing or ensuring that the test cases cover the scope and the requirements captured during initial and execution discussions.
o Conducting multiple rounds of testing along with the development and support team to ensure that there is minimal to NO issues identified by the business users during UAT.
Achievements
Received “Best RSA Project Manager of 2015” award given by ENOC IT Management.
Received Certificate of Appreciation for “Customer Service Excellence \[2017\]”.
Coordinate Project Management Activities of the organization along with a team of 12 Project Managers, 2 Delivery Managers and a Finance Controller.
• Involved from Initiation to Closure of projects.
• Review of proposals submitted to prospective clients.
• Initiate and follow up regarding Client site-readiness with respect to infrastructure, key users, and client commitment.
• Review contract and provide recommendations.
• Initiate and document internal project kick off meeting involving the management and the proposed team to get buy-in on the objectives, schedule and execution plan of the project.
• Submit initial risk assessment of new engagements which covers both Internal and External risk factors.
• Monitor Organizational resource availability and help in identification of matching skillsets to the requirement of the project.
• Suggest training for consultants to meet any new technology requirements.
• Assist the Finance Department in recognizing the monthly Revenue Accrual against each project by collating the Percentage of Completion of the projects.
• Coordinate with multiple domain managers, teams - onsite and offshore for project related activities like milestone follow up, deliverables submission and acceptance certificates.
• Help Project Managers in issue tracking, risk management.
• Provide documents and details to the Auditors (Internal & External) for adhoc, periodic and year-end audit.
• Discuss & develop Process Templates and procedures and publish them.
• Financials tracking (P&L, Invoicing & resource utilization) and distribution of information to PMs and other stakeholders.
• Initiate and conduct monthly Status Review meetings and publish dashboard on organization-wide projects’ performance.
• Publish and follow up on Action points derived out of the Project Status Review meetings.
• Maintaining a centralized repository of project documents .
• Administer and maintain the Timesheet & MS EPM.
• Resource Assignment and tracking of timesheet entries made against respective projects.
• Collate and present the Project Monthly Review to the COO on a monthly basis with information received from the Project Directors and Project Managers.
• Coordinate with multiple teams to achieve project objectives and track progress - Engineering, Development, Testing, and Configuration team.
• Manage testing team and document test results and monitor and control patches sent to production environment of different clients.
• Create Business Scenarios to test and validate whether the application module(s) produces expected results.
• Help Project Directors and Project Managers during planning and coordination.
• Execute resource allocation depending on ramp-up and ramp-down plans and release resources to the Global pool.
• Maintain centralized repository of document like MoM, Weekly Status Reports, Project Plans, Project Progress Reports, Risk Management Worksheets, etc.
Achievements:
• Spot Excellence Award for contribution to maintaining, tracking and reporting fixed bid contract workings.
• Develop extensions for applications for various clients in different industry verticals like Banking, NGOs, Hospitals, and Logistics.
• Extensive work relating to integration of various legacy systems with Oracle Applications through interfaces.
• Provide offshore and onsite support for different clients.
• Involved in the transition activities for off-shoring the work.
• Conducted various training sessions and internal discussions related to solution design of the product to be developed.
• Planning the structure & schedule of the training to be imparted.
• Liaise with administration department for infrastructure setup and batch planning.
• Preparing training materials for the Syllabus.
• Preparation of Handouts.
• Troubleshoot and assist students during practice/machine room sessions.
Achievements:
• Recruited into this organization through internal absorption based on merit of performance during training.
Master Degree in Computer Application [MCA]