Operations and Events manager
Marketing Eye FZ LLC
Total years of experience :20 years, 5 Months
Handling and managing operations team
Responsible of events preparations, installations, dismantling and quality control.
Managing and supervising on ground activities and activations teams during event.
Set the time schedules of installation and dismantling.
Work closely with design team to create design concepts.
Coordinate and monitor various departments activities, suppliers involved in production, warehousing, transportations & pricing.
insure all events permits are in place from any government, entities and hosting locations.
Accommodate events equipment.
Handling Urgent clients requests.
Managing company vehicles and equipment servicing, registration, Etc...
Researching for new technologtechnologies and alternative methods of efficiency.
Handling customers enquiries, concerns all across GCC & MENA region related to each of the brands Nissan, Infiniti and Renault.
Generat Monthy and Yearly reports and data analysis.
provide full training to new joiners
assist in providing approvals to goodwill cases
Submit monthly performance report to the head of Technical Customer Satisfaction department.
Handling customers enquiries and concerns across GCC.
responsible of CRM through making welcome calls, arranging appointments for test drive and brochure requests.
handling customers request, complains and suggestions
invoice controlling and stock take
Provide consultation to new clients about suitable training program.
follow up with clients after they purchase the training program.
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