Anas Yasin, Operations and Events manager

Anas Yasin

Operations and Events manager

Marketing Eye FZ LLC

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Markiting Managment
Expérience
20 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :20 years, 5 Mois

Operations and Events manager à Marketing Eye FZ LLC
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis janvier 2014

Handling and managing operations team
Responsible of events preparations, installations, dismantling and quality control.
Managing and supervising on ground activities and activations teams during event.
Set the time schedules of installation and dismantling.
Work closely with design team to create design concepts.
Coordinate and monitor various departments activities, suppliers involved in production, warehousing, transportations & pricing.
insure all events permits are in place from any government, entities and hosting locations.
Accommodate events equipment.
Handling Urgent clients requests.
Managing company vehicles and equipment servicing, registration, Etc...
Researching for new technologtechnologies and alternative methods of efficiency.

Customer Service Supervisor à Nissan Middle East
  • Émirats Arabes Unis - Dubaï
  • mai 2007 à décembre 2013

Handling customers enquiries, concerns all across GCC & MENA region related to each of the brands Nissan, Infiniti and Renault.
Generat Monthy and Yearly reports and data analysis.
provide full training to new joiners
assist in providing approvals to goodwill cases
Submit monthly performance report to the head of Technical Customer Satisfaction department.

Customer Service Executive à General Motors Middle East
  • Émirats Arabes Unis - Dubaï
  • mai 2006 à mai 2007

Handling customers enquiries and concerns across GCC.
responsible of CRM through making welcome calls, arranging appointments for test drive and brochure requests.

Customer Service Representative à Carrefour - United Arab Emirates
  • Émirats Arabes Unis - Sharjah
  • février 2005 à avril 2006

handling customers request, complains and suggestions
invoice controlling and stock take

Training Consultant à Galaxy information system
  • Palestine - Ramallah and Al Bireh
  • octobre 2003 à novembre 2004

Provide consultation to new clients about suitable training program.
follow up with clients after they purchase the training program.

Éducation

Baccalauréat, Markiting Managment
  • à Al Najah National University
  • juillet 2003

Specialties & Skills

problem solving skills
Team Player
Event Management
Operation
Customer Service
Teamwork
work under pressure

Profils Sociaux

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Site Web Personnel

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Langues

Arabe
Langue Maternelle
Anglais
Expert

Formation et Diplômes

Technical insight course for Automotive Customer services personnel (Formation)
Institut de formation:
Nexus
Date de la formation:
July 2006
Durée:
6 heures
Business Start Up program (Certificat)
Date de la formation:
February 2001

Loisirs

  • landscaping, searching for new technologies and latest electronics cycling