Assistant Information Technology Manager
Kempinski Hotel Ishtar Dead Sea
Total years of experience :13 years, 6 Months
Supervise all daily and weekly IT procedures, report directly to IT Manager.
Design; Implement Preventive Maintenance for all IT hardware & Software.
Responsible for all IT related issues.
In charge of IT Dept. when IT Manager absent or out of the country.
In addition to collaborate with the IT Director in managing the department and putting the technology strategies and plans to maintain the network stability and security and also applying the company standards and policies we had to take care of all the network elements and systems those were including and not limited to :
- Infor SunSystems financial management system.
- HP switching and routing.
- WatchGuard Firewall administration.
- HP Blade system administration.
- VMware Server and Clients administration.
- KasperSky Antivirus server, clients polices and
- Acronis True Image backup systems.
- MC Materials Control by Micros-Fidelio.
procedures implementation and administration.
- Ruckus WiFi Infrastructure implementation, administration and monitoring.
- ALCATEL telephony systems administration.
- Tiger Call Accounting.
- AV systems.
In charge of IT department that includes and not limited to:
- Maintain all standards implementation and paper works.
( inventory, backups, security .. etc)
- Dealing with vendors and suppliers.
- Windows Network Administrator: ( Active Directory, group policy, security, implementing and installing network elements)
- System Administrator.. systems not limited to:
Epicor iScala : Back office accounting system
Micros - Opera (Hotel Management System)
Micros - POS (point of sale)
VingCard - Hotel Electronic Door locks
Lotus Notes ( email System)
Microsoft Outlook.
McAfee Antivirus EPO & SAAS
Symantec Backup Exec
-. All network elements implementing and troubleshooting Computers/Server/ printers / Routers / ACP's / switches ..etc.
part time job as Call Center Representative
