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Anas Almhaisen, Freelance Trainer & Consultant

Anas Almhaisen

Freelance Trainer & Consultant·Freelance

Jordan

Bachelor's degree, Computer Science

Work experience

Total years of experience: 9 years, 11 months

Freelance Trainer & Consultant

May 2013 - September 2017

Freelance

Amman, Jordan

May 2013 - September 2017

Freelance Trainer & Consultant (Trainer for three private sessions), Jordan, since May 2013 till now. Development and delivery of training relating to:
- IT service management with concentration on ITIL certification best practice including Service Strategy, Service Design, Service Transition, Change Management, Continual Service improvement.

Company industry:
IT Services
Job role:
Information Technology

Cluster Sales

January 2011 - March 2013

Marriott International

Riyadh, Saudi Arabia

January 2011 - March 2013

My Mission is to maximize sales by providing prompt, courteous, and professional services that accurately meet the needs and exceed the expectations of our guests.
*The role to maximize the revenue opportunities from each Guest and selling our hotels strategy through understanding and meeting of our guests objectives by doing so with professionalism, efficiency and friendliness.
•Maximize- We must follow the selling strategy that has been placed in Marsha by the Revenue Strategy Team.

• Prompt, courteous and Professional Services.

• Accurate - Our performance is measured through a shop calls program that will verify the accuracy of the spelling of the guest name, location, quoted room rate, arrival day and date, length of stay, room preferences, and confirmation number.

•Meet and exceed - We can measure whether we have met the objectives of the guest needs through the shop calls program and G.S.S.

• Our Guests - Using the guest model with each guest for each call

G: Greet the guest
U: Using the guest name
E: Establish guest needs
S: Satisfied the guest
T: Thank the guest

Company industry:
Hospitality & Accomodation
Job role:
Sales

Network Admin

September 2007 - November 2010

ArabSoft

Amman, Jordan

September 2007 - November 2010

Arab for Software Solution and Marketing (ArabSoft), Network Administrator since September 2007 till November 2010.

Company industry:
IT Services
Job role:
Information Technology

Education

Alzaytoonah University, Amman, faculty of information technology And Sciences,

June 2006

June 2006

Bachelor's degree, Computer Science

Jordan

Skills

Digital Marketing
Expert
Digital Marketing
Expert
ITIL
Expert
ITIL
Expert
Project Management
Expert
Project Management
Expert
Business Process Management BPM
Expert
Business Process Management BPM
Expert
Business Development
Expert
Business Development
Expert
Digital Marketing
Expert
Digital Marketing
Expert
ITIL
Expert
ITIL
Expert
Project Management
Expert
Project Management
Expert
Business Process Management BPM
Expert
Business Process Management BPM
Expert
Business Development
Expert
Business Development
Expert

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Certifications
Marketing Analytics from University of Virginia Grade Achieved: 90.8%, May 3, 2017.
May 2017
ITIL® Foundation Certificate in IT Service Management EXIN License 5054177.20276686 on May 2014.

Training
PMP Online Training (45 hours).
Youtube
Business Process and Decision Modeling by Prof. Dr. Mathias Weske from Hasso Plattner Institute (H
Hasso Plattner Institute (HPI) for Software Systems Engineering Potsdam
Jun 2016
ITIL® 2011: Foundations - AXELOS, and EXIN Accredited Training Taught by Helen Morris J
Gogotraining
Jul 2013

Recommendations

Nabil Khamaiseh

Mar 2013

Mar 2013

Director oo Food & BeverageManager

I would like to recommend Anas as a candidate for a position with your organization. In his position at Marriott, Anas did an excellent job and was an asset to our organization during his tenure with the office. He has excellent written and verbal communication skills, extremely organized, can work independently and is able to follow through to ensure that the job gets done. Anas is able to work effectively with other co-workers, making him a great addition to the team. He takes the initiative to sign up for classes on leadership and interpersonal skills, he even presents the information he learned to the rest of the team, which dramatically improved the way the team communicate. I have enjoyed watching the way he has grown and excelled at work.

Ayman Abu-Latifeh

Mar 2013

Mar 2013

Cluster Reservations ManagerManager

Anas is courteous, friendly and does it genuinely to guests and colleagues, also has good understanding of the scope of work, while he strives continuously to improve his knowledge and deploy his skills for the benefit of the work place and his quality of work. Anas is aware of the surrounding environment and is able to provide his colleagues and the entire team with more support out of his area of knowledge.

Ahmed Abdulhalim

Mar 2013

Mar 2013

Guest Relations ManagerColleague

Anas is very professional, honest and helpful. During his work period with us we always counted on him and he never failed us. I recommend him for a managerial position as he always go for the extra mile and he is more than his job.

Khaldoun Hayajneh

Mar 2013

Mar 2013

General ManagerManager

Anas had done an outstanding job during his working period with us. He was punctual, dedicated to his job, very team player, ambitious. He exceeded our expectation at on all levels. Thank you Anas for a great job I would like to recommend him for any future position that corresponds to his experience and education. Khaldoun Hayajneh General Manager Riyadh Marriott Hotel.

Ahmed Shehata

Mar 2013

Mar 2013

Cluster Training Manager for 3 Marriott HotelsManager

Anas is a good, honest, hard working sincere employee. He knows his job well and exerts extra effort to be always in the lead. he is so co operative with his team and helps them to achieve the departmental goals. He has shown great enthusiasm and ambition in his place and he posses the charisma of leadership and i recommend him for a managerial position