Head of Parts & Service Sales
Nasser Bin Khaled Heavy Equipment, Qatar
Total years of experience :12 years, 1 Months
Steer parts and service sales department for various machines including the likes of Case, Bomag, Montabert and Cifa. Manage day-to-day staff and sales activities, updating client database regularly to ensure customer retention. Track competitor movements and maintain detailed awareness of market trends to anticipate and guide team to capitalise on potential lucrative developments and opportunities, as well as compensate for sector downturns.
• Identified partnership opportunities, initiating, and acquiring new service contracts, generating new business worth $ 67K to increase revenue and mentor sales staff through example.
• Reinvigorated dormant client, with 50% returns.
Leading parts and service sales for JCB machines and gen sets. Manage Daily Sales and service contracts and maintain customer database effectively to ensure customer retention, Responsible for maintaining a deep understanding of market place trends and competitors activity.
• Raise the market share to 70 % of JCB Pars Market in Territory.
• Boost Company Sales by $10k / month by establishing new branches.
• Increase profit to 30 % through restructuring of business line.
• Achieve 14% Growth of sales by the end of 2018.
Manage daily operation activities, Service agreements, and coverage strategies to generate sales revenue.
• Increase sales revenue 3% by signing oils supply contracts with Chines companies.
• Exceed the sales target by 12% on 2016.
• Enlarge the company sales $27k by negotiating and signing customer support agreements.
• Coordinate Service and Marketing campaign, that’s effectively captured sales of $120k.
Bachelor of Science in Mechanical Engineering University of Khartoum, Sudan