Assistant Store Manager
M. H. Alshaya Company
Total des années d'expérience :14 years, 8 Mois
Assisting the manager in organizing, planning and implementing strategy .Coordinating retail store operations . Ensuring store schedules and objectives are met by employees. Supervise and motivate staff to perform their best .Track the progress of weekly, monthly, quarterly and annual oobjectives. Handle complaints from customers .
Assisting the manager in organizing, planning and implementing strategy .Coordinating retail store operations . Ensuring store schedules and objectives are met by employees. Supervise and motivate staff to perform their best .Track the progress of weekly, monthly, quarterly and annual oobjectives. Handle complaints from customers .
Leading a team for opening new stores in Kuwait and Lebanon H&M branches.
Managing a staff, overseeing merchandising activities and controlling stocks.
Setting sales goals for the department and motivating staff to achieve it.
Managing a team for Dressing mannequins, creating the theme and design in general.
Worked with Human Resources in selection, hiring and evaluation of personnel
Training new staff.
- I Started in ZARA as a salesman and customer service in general.
- Trained to handle the cashier, and was promoted to become a primary cashier.
- Received visual merchandising training for shop interiors, and was promoted to become visual merchandiser.
- Received training in window dressing and designing and worked in designing windows for ZARA, BERSHKA and Pull & Bear, and was promoted to become a window dresser in ZARA.
- In charge of designing all the branches windows of ZARA and all the sections.
- Dressing mannequins and making use of creative lighting for window displays as well as decorating the window and creating the theme and design in general.
ICDL ( Computer Skills degree)