Anas Malek

• Delivered exceptional customer service by assisting customers with product selection, answering
inquiries, and resolving issues in a fast-paced retail environment.
• Assisted customers in selecting products and recommending appropriate solutions for home improvement
projects.
• Processed cash, debit, and credit transactions accurately using POS systems while maintaining efficient
checkout times.
• Handled an average of 30+ customer interactions daily, ensuring a positive shopping experience
through professional communication and effective problem-solving.
• Resolved customer concerns promptly while maintaining a courteous and solution-focused approach.
• Collaborated with team members during high-volume periods to ensure timely customer assistance and
smooth store operations.

• Delivered exceptional customer service by greeting customers, taking orders, and providing a friendly,
efficient dining experience.
• Prepared sandwiches and food items according to customer specifications while maintaining company
quality and food safety standards.
• Operated the point-of-sale (POS) system, processed cash, debit, and credit transactions accurately, and
balanced the cash register.
• Managed inventory by restocking ingredients, monitoring product freshness, and notifying management of
low stock levels.
• Maintained cleanliness and sanitation of food preparation areas, dining spaces, and equipment in
compliance with health and safety regulations.
• Opened and closed the restaurant, including cash reconciliation, food preparation, cleaning, and
operational setup when assigned.
• Resolved customer concerns professionally while maintaining a positive customer experience.

• Assisted technicians and store teams by coordinating parts availability and resolving inventory-related
issues.
• Responded to shipping and inventory inquiries, ensuring timely resolution and minimizing operational
delays.
• Processed incoming shipments accurately using RepairQ and Cynergy systems while maintaining
inventory accuracy.
• Coordinated with internal departments to ensure timely order fulfillment and efficient workflow.
• Managed DOA and Return-to-Vendor requests in accordance with company procedures.
• Maintained accurate records while supporting daily operational and customer service objectives.
• Worked collaboratively with cross-functional teams to deliver efficient support.