E commerce Operations Manager
Xcite.com | Alghanim Electronics
مجموع سنوات الخبرة :20 years, 2 أشهر
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Achieved 76% on-time delivery for 500K orders
Improved per driver delivery by up to 33%
Successfully executed marketplace in KSA
Managed 2 FC with 100+ employees
Implemented packing for cash & carry items
Reduced refund lead time by 50%
Controlled COD for delivery optimization
Improved daily delivery reconciliation to 100%
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Managing international operations for Duabi, Kuwait, Qatar, KSA & Iraq
Delivered 5000 + Import / Export shipments
Improved on time delivery from 65% to 85%
Increased labor efficiency up to 75% (2011)
Managed 35 employees with 2 supervisors
Supervised 20, 000SQM Warehouse
Implemented WMS for 1500 SKUs - FMCG
Successfully executed Oracle ERP
OHSE Team leader for 6 countries
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Team Member - Import & delivery of $500M + value cargos
Supervised 1000 SKU engineering products inventory
Team Member - 20 site warehouse projects
Directly coordinated LCL / Air shipments
Achieved 80% DIFOT
QC maintained as per standard to keep KPI above 90%
Supplier evaluation for Local Purchase
Safety in charge for warehouse employees