Retail Operations Coordinator (temporary contract – Maternity leave replacement)
cartier
Total years of experience :16 years, 6 Months
• Main contact for Boutiques’ network regarding their various requests and needs (business cards and various sales tools)
• Uniforms orders and follow-up throughout internal and external network. Feedback on quality and exact needs for better control and cost savings. Budget plan for next year.
• Secure proper communication and information with Boutique staff and organizational team. Back-up on operations for retail projects (Share your Retail internal website)
• Meeting minutes elaboration as well as follow-up on implementation in Boutique. Checking of additional feedback from Retail team.
• Redaction of the monthly Retail Flash newsletter and diffusion to the network
• Sales analysis of various reports for Retail management
Marketing Projects Manager
Coordination of the International Trade Marketing & Merchandising for the brand:
• In charge of all the trade marketing items: development, production, update of POS Materials (displays, packaging, printed materials, promotional items…)
• In charge of the POS Materials stocks: orders and forecasts. Daily follow-up with Hong Kong warehouse.
• Complete development of the Merchandising guidelines for the brand.
• In charge of the POSM Animations/decoration: preparation of strategic promotional new products launches, proposition, development and production.
• Coordination with Sales team regarding identification of business requirements, stock management and forecasts.
• Daily coordination between agencies, manufacturers, warehouse and distributors for all new projects developments including Shop-in-shops & Corners projects.
Events organization:
• In charge of logistic coordination for Baselworld International Watch & Jewelry fair for the brand: booth construction, global organization, staff recruitment, Budget follow-up.
• Brand support for various events organization (conferences, distributors meetings, local events).
Management and coordination of watches shootings for Marketing & Communication tools.
Marketing budget follow up.
July 2008 - June 2009 TECHNOMARINE SA (Geneva, Switzerland) Marketing Assistant
• Trade Marketing coordinator for the development of the POS Materials.
• Coordination of the production & installation of new POS printed materials.
• Benchmark: Competitive analysis (products & brand) - Development of a competitor products database.
• Communication: Daily support to the Press/communication department, Press clippings management (for Switzerland and International) - Update and refreshment of the Website.
• Marketing product: Achievement of strategic marketing tools (mappings, product info sheets, update of launches).
• Commercial: Incentives for the point of sales.
January 2008 - June 2008 DINH VAN, Jeweller, (Paris, France) Commercial Assistant & Field Marketing (France/Belgium)
Intership Commercial operations: Commercial & administrative management (customer requirements, customer orders, customer service) for the retailers & franchisees network - Business appointments on the network retail outlets.
Field Marketing: Incentives, coaching of sales staff, merchandising, various events (show room) and good execution of the marketing planning
March 2007 - July 2007 PRESTIGIUM.COM, 1st internet portal for Luxury, (Paris, France) Communication Assistant / Press Agent
Internship Communication/Press: Complete accomplishment of the new Design catalog - Update of the 4 catalogs Fashion, Design, Jewellery & Watches - Organization of two Press conferences - Public Relations actions - Shootings management - Press pige.
Marketing: Competitor Intelligence
Commercial: Luxury Customers' Prospection (by phoning and in the field)
October 2005 - December 2005 LONGCHAMP Boutique (Leather Goods) (London, UK) Commercial Assistant
Internship Shop assistant - Stocks Management - Merchandising - Support for the organization of various events.
2008: Bachelor Degree specialized in Marketing & International Trade Ecole de Commerce Européenne - INSEEC Group - Lyon Thesis:"The Luxury's Brands diversification on the Jewelry/Watchmaking segment"
2004: Equivalent to General Certificate of Education: in Business, Economy, Marketing and Communication.