IT Services Delivery Manager
Lenovo
Total years of experience :10 years, 4 Months
Sourcing Hardwares, accessories for various TruScale offerings of Lenovo (DaaS, SaaS, IaaS, IoTaaS, EaaS)
Implementing inventory optimization strategies with the Business Partners globally across 46 Countries
Obtaining quotes from different suppliers, assessing quotes and compiling a detailed assessment of cost breakdowns
Negotiating price, quantity, and delivery schedules with suppliers
Sourcing suppliers and maintaining long-lasting relationships with them as well as existing suppliers
Vendor onboarding, Management and Payment processing
Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
Monthly price updates for device catalogs; Creating item files with updated Lease rate factors, Exchange rates and Base cost
Leading the team for Global Funding booking packs creation for Lenovo TruScale Offerings
Managing relationships with vendors to ensure that all equipment is operating properly
WW funder management which trades as Lenovo Financial Services and provides funding for DaaS / Managed Services, Customer Leasing and Proposition Development
Revenue Recognitions and recording the transactions with Finance team
Key participant for leadership reviews, MSA and SLA discussions.
Initiate quote comparison and analyses before sourcing business to the supplier, analyzing & issuingpurchase order
Responsible to ensure the indents are converted to Purchase Orders as per the agreed commercialsadhering to SLAs and MSA
Strategic sourcing for Direct and Indirect materials
Contracts management: Sourcing, Renewal, change and distribution
Vendor & Material Induction Process - Supporting the Buyers and users for vendor code and Materialcode registrations
Conducted procurement audit for various commodities as per the requisition from client and acted asSPOC (Single Point Of Contact) for Engineering, Electrical and Thermal commodities
Provide Standard Statement Of Work (SOW) Process, SOP and Infrastructural Support to the assignedTeam
Responsible for the over payment recovery from supplier/vendor based on the audit reports done
Identified improvement areas, Collaborating with process owners, Senior management and resolvingissues for the betterment of the process
MIS reporting and GRS (Billing) activity
Worked as a Key account executive for corporate and government entities Supported sales team forregular sales, budget, and revenue reports Handled Resolutions for Internal buyers
Competitive Bid Summary Analysis
Maintained procurement reference material and lists of Suppliers and Vendor codes based on theMarket analysis reports
Process stabilization by targeting TAT (Turnaround Time) and Accuracy Negotiate most favorableprice with vendors, track and develop reports to identify progress of cost saving initiatives and processefficiencies for the organization.
Evaluate current vendor management programs, Developing and sustaining longstanding relationshipswith company-approved vendors
Following-up for Client/Vendor payments & reconciliation
Maintain procurement reference material and lists of Suppliers and Vendor codes based on the Marketanalysis reports.
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