deputy store manager
SALAM STUDIO&STORES- The Gate Mall
Total years of experience :17 years, 8 Months
Having overall accountability for growing the sales and profitability throughout each of the 18 shops. Managing the teams to deliver KPI's and compliance throughout the operation, as well as delivering excellent standards of customer service.
Duties :
-in charge of 12 high brands, lady’s, men’s and children: TEMPERLEY LONDON, MISSONI, MOSCHINO, BRUNELO CUCCINELLI, HUGO BOSS, CORNELIANI, ERMENEGILDO ZEGNA, CANALI, PAUL&SHARK, RED VALENTINO, MONNALISA, WHY 1/2,
- driving and maximizing the sales and profitability of the stores to achieve growth,
- monitoring and review staff and stores performance on a regular basis,
- leading by example in all aspects of the role,
- recruiting, training, supervising and appraising staff,
- ensuring profit targets are achieved, margins maintained, expenses are controlled,
- submitted daily reports and store operations to the store manager and assumed his role when he is away,
-monitoring and analyzing the brands and competitors performance to identify strengths, weaknesses, opportunities and threats.
Senior Sales- Salam Plaza
January 2016- May 2017
- responsible for sales, customer service and merchandising over 35 brands,
- direct sales floor activity ensuring excellence in customer service and resolving department store level problems,
- handle weekly schedule according to payroll policies,
- prepare shift routine for employees and ensured that the store has sufficient staff,
-stocked and restocked inventory when shipments were received,
As a Gentile Organisateur in Club Med, I worked in different countries as France, Turkey, Mauritius Island, South Africa.
The profession of GO-Gentile Organisateur- was invented by Club Med 60 years ago. The GO is the Ambassador of Club Med spirit and upholds the company's values. In addition to their professionalism and know- how is added a way of being, which brings them close to customers and produce moments of happiness, kindness, conviviality, friendliness and humor.
Duties:
- work with each customer to define his/her individual style,
- recommending new fashion ideas and tips that facilities in the better appearance and upgrades the look of the clients,
- creating fashion shows,
-assisting the buyer with purchasing of merchandise and supplies,
-responsible for direct sales, events and merchandising high-end designer lines- Armani, Calvin Klein, Swarovsky, Lacoste, and Club Med ligne-45,
- Same time I was working as a tourist guide and I was helping the guest to discover the place.
- leading the department's sales team and defining priorities,
- adapting the merchandising rules based on customer typology,
- promoting and developing the customer loyalty procedure,
- promote teamwork in monthly meetings with the sales team,
- analyzing the operating account of the department, developing and applying corrective action plans to ensure achievement of sales target,
- taking over store manager's duties in his absence.
Sales management school belong to a French company, Kiabi, and form the new sales managers true a personalized program, during two years. In this time, you will be working as a sales manager to, in one of the shops, in France, for practice and developing your managerial abilities. I have studies sales techniques, coaching, people management, stealing procedures in shops, create events, brand development, etc.
The field of public administration — or administrative services — focuses on the formation and management of public agencies. Public administration studies focus on issues such as public resources, accountability, and the description, analysis, solutions and synthesis of contemporary management problems in criminal justice agencies.
