Case Worker
Intersos
Total years of experience :17 years, 6 Months
My main role in Intersos is a case worker for CP/GBV for the UNHCR program in which I act according to the guiding principles of GBV and Child Protection case management some of the main responsibilities are to:
Detect, counsel and follow up individual cases identified during psychosocial activities by the team or referred by other agencies; or through community services and protection monitors where applicable.
Conduct psychosocial assessment of vulnerable cases, including environmental, emotional, behavioral, and social factors as well as resources and strengths that impact the individual well- being.
Monitor and follow up the outcome of the assistance provided.
Be available to provide basic emotional support for urgent cases.
The International Organization for Migration is a united nations agency that works for the people who have left their countries due to wars or conflicts and assist them with the coordination of the UNHCR as operations clerk my main duties were to conduct clerical and administrative tasks related to refugees movements and support of airport operations.
Negotiating the terms of an agreement and closing sales
Representing the organization at trade exhibitions, events and demonstrations
Negotiating on price and costs, delivery and specifications with buyers and managers
Market the hotel rooms and banqueting to new and regular customers while discovering new markets and business opportunities
Keep positive relationships with existing customers in person, and via telephone calls and emails
Sell the company’s goods and services to new and existing customers.
Involved with identifying new markets and business opportunities maintaining.
Developing close and professional relationships with hotel clients
Ensuring food and beverage service in the club lounge is exceptional.
Providing business center services and meeting rooms to Club guests.
Responsible of Club customers’ satisfaction.
Work on the standards to deal professionally with the most important guests in the hotel