Andrea Fernandes, Associate

Andrea Fernandes

Associate

ESM

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Hospitality and Tourism Studies
الخبرة
0 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :0 years, 0 أشهر

Associate في ESM
  • الإمارات العربية المتحدة
  • مايو 2014 إلى أبريل 2014
Telephone Operator في Hotel Royal Tulips
  • الإمارات العربية المتحدة
  • أغسطس 2013 إلى مارس 2013

Answering incoming calls
•Coordinating with the sea fearers
•Maintaining records of incoming and outgoing calls
•Handling queries and complaints and providing information to the employee
•Responsible for handling the travel plans of the sea fearers
•To ensure the sea fearer join as per the vessels schedule/ requirements and cost effectively after obtaining proper Visa
•To provide travel briefing for all the crew joining prior to their travel schedule
•To arrange cost effective air tickets, agency charges and boat, transport, hotel accommodation etc.
•To ensure that proper arrangements are made for every high value ticket
•Clearing of bills from the Travel Agents and Port Agents on timely basis
•Monitoring record keeping of travel related documents
•Advising and follow up on obtaining visa and travel cost for each vessel to the operations department

الخلفية التعليمية

بكالوريوس, Hospitality and Tourism Studies
  • في SENIOR SCHOOLJunior College
  • يناير 2010

in

الثانوية العامة أو ما يعادلها,
  • في Padmashree Dr. D. Y. Patil Mumbai University's DHTS

الثانوية العامة أو ما يعادلها,
  • في Fr. Agnel Multipurpose School

2008

Specialties & Skills

ASSETS RECOVERY
CLOSING
COMMUNICATION SKILLS
FRONT OFFICE
MICROSOFT EXCEL
MICROSOFT OFFICE
MICROSOFT POWERPOINT
MICROSOFT WORD
PROBLEM SOLVING
RECORD KEEPING

اللغات

الانجليزية
متمرّس
الهندية
متمرّس

الهوايات

  • Travelling,Meeting people,Swimming, Singing