Andrea Kaufmann

• Coordination of management meetings including scheduling, reserving
conference rooms, organizing passes, coordinating with Audio Visual
Department to schedule video conferences and ordering catering. Gather and
enter details for upcoming client events / meetings
• Organization of internal and external clients and employees events
• Preparation of client documents
• Creation and maintenance of weekly Meeting List
• Complex Calendar Management and scheduling of internal / external
meetings and appointments
• Coordination of international/ local/ client conference calls in different time
zones and sorting out of conflicts.
• Providing phone coverage for Managing Director and Team
• Coordination of travel arrangements for the team Investment Banking
Coverage & Advisory Switzerland (flights, hotel accommodations and ground
transportation) with travel agency; preparing detailed itineraries and assuring
accuracy
• Assist with providing approval for resources, accounts, travel and invoices
• Coordination for the set up for new employees and interns
• Invoice processing, ordering of supplies.
• Expense Management for Managing Director and team
• Cover for the other team assistants during periods of absence and working
with other assistants worldwide where necessary to ensure support needs
are covered
10.2013 - 12.2013 French

• Responsible for representation of company
• Customer/Visitor reception registration and building access management
• First contact for multilingual calls
• Customer/Visitor car parking lot management

• Customer reception / correspondence by telephone, fax, email
• Customer order management and cashier payments
• Support in administrative tasks, e.g. income statement and management of
office material

AG, Lucerne
• Administration and coordination of newspaper, advertisements over
counter, via telephone and emails
• Customer consultation regarding technical specification in advertising
• Account management and quality control of all printed materials

Hotel Waldstätterhof, Lucerne
• Reception service (Fidelio Front Office)
• Hotel guests check-in and check out
• Organization of banquets and seminars

• Assistance to the executive board
• Advertisement processing
• Accounting

Music School, Lucerne
• Postal administration
• Travel management
• Customer liaison
• Material procurement

• Telephone switch board
• Wages payments
• Pension funds management
• Customer reception
• Organization of industrial exhibitions

• Advertisement reception at counter
• Customer liaison
• Accounting
• Debit- and credit management
• Support in administrative tasks