Andreea Vasilas

Develop a trusted advisor relationship with the key accounts;
Analyze multiple market factors to both anticipate and identify customer
challenges and recommend appropriate solution;
Establish and develop strong relationship with clients by understanding
their business objectives and providing exemplary support as their primary
contact; Optimize and ensure great communication between Sales team
and Operations & Finance departments in order to provide immediate and
excellent services; Manage and define Sales Department budget, training
and targets, aiming to continuous growth of the business volume

Administered various human resource plans and procedures; assisted in the
development and implementation of employee handbook and personnel
policies and procedures, in conjunction with senior management.
Performed benefits administration to include claims resolution, change
reporting, approving invoices for payment and communicating benefit
information to employees. Conducted recruitment efforts; conducted new-
employee orientations; monitors career-path program. Handled employee
relations counseling, outplacement counseling and exit interviewing.
Recommended new approaches, policies and procedures to effect
continual improvements in efficiency of the department and services
performed.

Provided operational support effectively ensuring all operational functions
are completely and properly performed by the staff while conveying a
feeling of trust, service, security and satisfaction. Increased total financial
product sales exceeding goals consistently by engaging clients proactively
and delivering professional, concierge service. Completed special projects
as delegated by management. Established and developed strong internal
partnerships in all areas of business. Personally increased client satisfaction
and brand loyalty to the highest measure. Recognized by Regional
Management as an effective team leader.

Liaised with the reception team and marketing team to ensure we always
innovated and adapted the market requirements; Supported marketing
objectives; Developed and executed marketing plans and programs, both
short and long range, to ensure the profit growth and expansion of
company products and/ or services. Researched, analyzed, and monitors
financial, technological, and demographic factors so that market
opportunities may be capitalized on and the effects of competitive activity
may be minimized.

Controlled all international & local Retail guidelines. Supported General Manager in the management of the team. Supported the sales team in achieving their personal targets and contributing to the achievement. Assisted Sales Associates and Stock controller in administrative tasks (cash register, stock). Observed and coached the team in sales process. Monitored KPI development and proposed action plan to the Management.

Sold life, health and automobile insurance policy; promptly responded to
general inquires via telephone, fax and e- mail; called potential clients,
explained them the insurance policies; analyzed clients current insurance
and suggested additions or changes, handled policy renewals, maintained
electronic and paper records, communicated directly with clients

Scheduled and led department meetings for all bakery employees.
Increased sales volume by 6 % in my first year. Reviewed, approved, and
received orders, distributions and deliveries daily. Generated repeat
business through exceptional customer service. Conducted store
inventories once per month. Interviewed job candidates and made staffing
decisions.