Data Entry Executive
Skycom Express LLC
Total years of experience :8 years, 5 Months
• Data Entry Executive
Skycom Express LLC
Industrial Area 1, Al Khan, Sharjah, United Arab Emirates
February 2011- Present
Courier & Logistics Industry
• Operating a standard PC keyboard quickly and accurately at or above the minimum acceptance rate
• Viewing a computer screen for extended periods of time and remain in a sitting position for extended periods of time
• Maintaining confidentiality of records and information
• Verifying data input and correct errors
• Understanding and following oral and written instructions
• Executing assigned tasks within established schedule
• Familiarizing with aspects of data processing and management information systems and interrelations
• MS Office application
• Using of Integra system
• Customer Support Officer
Speed Remit Worldwide Limited
Sharjah Airport International Free Zone, Sharjah, United Arab Emirates
November 2008- January 2011
Financial Services Industry
• Handling queries of sending agents (money exchange companies) and receiving agents (banks & money exchange companies) via phone calls, e-mail messages, and on-line chat
• Handling remittance transactions such as Cash-Over-The-Counter, Credit-To-Account, and Door-To-Door.
• Checking the status of remittance transactions for Far East Asian countries such as Philippines, Thailand, Singapore, Malaysia, Indonesia, Hong Kong, China & Vietnam
• Coordinating with the sending agents, receiving agents, and clients regarding the remittance transactions
• Punching of on-line transactions and credit the amount to the beneficiary's account
• MS Office application
• Updating the CRM
Marketing Manager
Sharjah Airport International Free Zone, Sharjah, United Arab Emirates
April 2008- November 2008
Financial Services Industry
• Manning a money transfer business
• Dealing with the banks and money exchange companies
• Sending the proposal letter to the banks and money exchange companies
• answering queries from the clients via phone calls, e-mail messages, and
On- line chat
• Coordinating with the banks' representatives regarding proposal
• MS Office application
• Technical Support Representative
Advanced Contact Solutions, Inc., Verizon On Line Account
2/F SM City Lipa, Lipa City, Batangas, Philippines
November 2006- February 2008
Business Process Outsourcing Industry/ Call Center Industry
• Entertaining calls from the residential consumers of one of the leading
Internet Service Providers (Verizon On Line) in the United States of
America
• Helping the clients in troubleshooting of Internet connection
• To have continuous communication with the members of the sales team for achieving monthly product sale targets
• Handles the inquiries from existing and new clients and provides details about the products offered by the company over the phone or via e-mails
• Handles the telecom and IT products
Graduate: Bachelor of Science in Commerce Major in Business Management De La Salle University- Lipa Lipa City, Batangas, Philippines 2000-2004